Store Support
Not Disclosed•Full-TimeOn-site
location_on3004, Oak Forest Drive, Parkville, Baltimore County, Maryland, 21234, United States
Position Purpose
Associates in Store Support positions are responsible for a variety of non-sales functions critical to ensuring the highest level of customer satisfaction. Whether directing customers to store departments, answering questions on product order status, handling cash management, or ensuring program compliance, these roles play a vital part in the store's operational success.
About the Role
This position may involve ensuring an outstanding customer order fulfillment experience, assisting customers in the lot, or providing administrative services. Direct customer or vendor interaction is sometimes required. Individuals in these positions must work cooperatively with other associates, vendors, and carriers, often with little to some supervision.
Specific positions within this category include Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative. Success in this role requires being detail-oriented, possessing proven time management skills, and demonstrating a high level of integrity at all times while remaining focused on store-specific business objectives.
Work location
Work model: On-site
3004, Oak Forest Drive, Parkville, Baltimore County, Maryland, 21234, United States
Parkville, Maryland
Key Responsibilities
- check_circleEnsure outstanding customer order fulfillment experience
- check_circleMaintain program compliance and demonstrate high integrity
- check_circleAnswer customer questions regarding product order status
- check_circleSupport store-specific business objectives and operational goals
- check_circleProvide administrative services and handle cash management
- check_circleCoordinate with vendors and carriers to support operations
- check_circleAssist customers in the lot with inquiries and directions
Similar Job Opportunities
Skills, education and keywords
Education: Associates in Store Support positions required.
Frequently asked questions about Store Support at The Home Depot
What does a Store Support at The Home Depot do?expand_more
In this Store Support at The Home Depot role, you will ensure outstanding customer order fulfillment experience; maintain program compliance and demonstrate high integrity; answer customer questions regarding product order status; and support store-specific business objectives and operational goals.
Where is the Store Support role at The Home Depot located?expand_more
Store Support at The Home Depot is based in 3004, Oak Forest Drive, Parkville, Baltimore County, Maryland, 21234, United States. This is a on-site role.
Is this Store Support job remote, hybrid, or on-site?expand_more
The Home Depot has listed this Store Support role as on-site.
How much experience is required for this Store Support role?expand_more
Candidates for Store Support at The Home Depot should have entry level.
What education is required for Store Support at The Home Depot?expand_more
Educational requirements for this role: Associates in Store Support positions required.
What category does the Store Support role belong to?expand_more
Store Support at The Home Depot is part of the retail job category on Recrutus.