Store Manager

Purpose of the Position

The Store Manager serves as the business owner of the store, responsible for driving sales performance, leading a high-performing team, and providing an exceptional customer experience. This role oversees all aspects of the store, including sales, staffing, merchandising, operations, and customer engagement, while bringing the glassybaby brand and mission to life every day.

About the Role

In this position, you will lead by example on the sales floor, ensuring the store presentation, cleanliness, and merchandising align with brand standards. You will foster a positive, professional, inclusive, and high-energy store culture while holding the team accountable to results and behaviors. The role requires a proactive self-starter who is comfortable working through ambiguity in a growing organization.

Your day-to-day involves analyzing business performance to adjust strategies, coaching team members in real-time, and resolving customer issues with empathy. You will also plan and execute monthly in-store events and activations to drive traffic, build relationships, and grow the customer base. Additionally, you will represent the brand within the local market, building strong relationships with community members to drive retention.

Hiring Process

Candidates with a proven track record in retail leadership and a passion for the glassybaby mission are encouraged to apply. The selection process focuses on identifying individuals who can demonstrate strong ownership, effective team development, and the ability to drive sales through clienteling and customer connection.

Equal Opportunity

We are committed to creating a diverse and inclusive environment where all team members can thrive. We consider qualified applicants regardless of background.