Store Leader - Textbooks

About Follett

Join the Follett Team, where employees are valued, respected, and offered career paths throughout its many campus locations. As higher education's largest campus retailer, Follett serves over half of the students in the United States and partners with 80,000 schools. We operate nearly 1,200 local campus stores and over 1,600 virtual stores across the continent, acting as a hub for school spirit and community.

For more than 140 years, we have been helping to improve people's lives by supporting a lifetime of learning and education. We take pride in our commitment to our values: One Team, Innovate & Create, Put People First, Do What's Right, Own The Results, and Stand for Inclusion.

About the Role

The Course Materials Campus Lead serves as the administrator for a single in-store course materials department. This role is designed to support team member activities while providing hands-on technical and functional guidance to help accomplish financial and marketing objectives. You will be the bridge between the store, the faculty, and the students, ensuring the accurate and timely availability of course materials.

In this position, you will interface regularly with faculty, students, and publishers to handle issues related to adoptions, selection, and buybacks. You will demonstrate a strong understanding of Follett systems, the industry landscape, and competitive strategies to drive profitable sales and control expenses. Your day-to-day involves collaborating with store leadership to analyze trends, manage inventory, and create a "Hassle-Free" customer service culture focused on solutions-based selling.

Culture & Environment

Follett Higher Education is a drug-free workplace environment. We foster a culture where team members are encouraged to demonstrate proficiency in our Strategic Core Competencies: Thought, Results, People, and Self. We are committed to building a diverse workforce and consider candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Application Instructions

To apply, please submit your resume through our official career portal. We look forward to reviewing your experience and discussing how you can contribute to our mission of supporting education.