Sr. Product Operations Manager
Not Disclosed•Full-TimeOn-site
location_onScottsdales Dentist, 8440, East McDonald Drive, Scottsdale, Maricopa County, Arizona, 85250, United States
Join Axon and be a Force for Good
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities, and each other.
Life at Axon is fast-paced, challenging, and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
About the Role
The Product Operations Manager is a high-impact, cross-functional role responsible for the full lifecycle of Axon's drone and Sky-Hero product portfolio. Operating at the intersection of engineering, operations, finance, and customer success, this position requires a sharp analytical mind and the ability to make critical decisions in a fast-paced, ambiguous environment.
You will hold ultimate ownership over corrective action effectiveness, stop-ship decisions, cost reduction initiatives, SKU lifecycle strategy, and pricing. Beyond strategic planning, this role involves being the person who shows up onsite to de-escalate customer situations. You will cover both in-market product lines as well as new and coming soon products that will expand our portfolios.
Hiring Process
Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes:
- The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job.
- Some roles may also require legal eligibility to work in a firearms environment.
- Axon will never ask you to pay for any part of the hiring process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers.
Equal Opportunity
We are an equal opportunity employer that promotes justice, advances equity, values diversity, and fosters inclusion. We're committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances.
If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only.
Work location
Work model: On-site
Scottsdales Dentist, 8440, East McDonald Drive, Scottsdale, Maricopa County, Arizona, 85250, United States
Scottsdale, Arizona
Key Responsibilities
- check_circleOwn product quality and field performance across the drone and Sky-Hero portfolio
- check_circleLead root cause analysis and corrective action efforts for complex product issues
- check_circleManage sustaining engineering and post-launch optimization to improve reliability
- check_circleSet product lifecycle strategy including SKU architecture and end-of-life planning
- check_circleModel product economics including CoGS, margin, and ROI for sourcing and design decisions
- check_circleDrive cost reduction initiatives across sourcing and system-level redesign
- check_circleBuild commercial and sales operations readiness for new product launches
- check_circleMonitor post-launch performance to identify quality issues and lead rapid iteration
- check_circleTravel onsite to customer locations to de-escalate critical situations
Requirements
- verifiedBachelor's degree in a technical field or business, or equivalent work experience
- verified5+ years of relevant Product Operations Management experience
- verifiedFlexibility to travel domestically and internationally (5-10%)
- verifiedLegal eligibility to work in a firearms environment
Nice to Have
Technical expertise in design, operation, or back-end support of robots. Experience working directly with governmental agencies (Local, State or Federal). Degree in a STEM Field.
Benefits & Perks
check_circle401k with employer matchcheck_circleDiscretionary paid time offcheck_circlePaid parental leave for allcheck_circleMedical, Dental, Vision plansFitness Programs
Similar Job Opportunities
Skills, education and keywords
Skills: Product Operations Management, Root Cause Analysis, Corrective Action, Project Management, Production Planning, Process Engineering, Quality Engineering, Production Supervision, Robotics, Stem.
Education: Bachelor's degree in a technical field or business, or equivalent work experience; Degree in a STEM Field (Nice to have).
Frequently asked questions about Sr. Product Operations Manager at Axon
What does a Sr. Product Operations Manager at Axon do?expand_more
A Sr. Product Operations Manager at Axon is responsible for the following: Own product quality and field performance across the drone and Sky-Hero portfolio; Lead root cause analysis and corrective action efforts for complex product issues; Manage sustaining engineering and post-launch optimization to improve reliability; and Set product lifecycle strategy including SKU architecture and end-of-life planning.
What are the requirements for this Sr. Product Operations Manager role?expand_more
To qualify for the Sr. Product Operations Manager at Axon position, applicants should have: Bachelor's degree in a technical field or business, or equivalent work experience; 5+ years of relevant Product Operations Management experience; Flexibility to travel domestically and internationally (5-10%); and Legal eligibility to work in a firearms environment.
Where is the Sr. Product Operations Manager role at Axon located?expand_more
Sr. Product Operations Manager at Axon is based in Scottsdales Dentist, 8440, East McDonald Drive, Scottsdale, Maricopa County, Arizona, 85250, United States. This is a on-site role.
Is this Sr. Product Operations Manager job remote, hybrid, or on-site?expand_more
Axon has listed this Sr. Product Operations Manager role as on-site.
How much experience is required for this Sr. Product Operations Manager role?expand_more
Sr. Product Operations Manager at Axon typically requires 5+ years of relevant experience at the senior level.
What skills do you need for the Sr. Product Operations Manager role at Axon?expand_more
Key skills for Sr. Product Operations Manager at Axon include Product Operations Management; Root Cause Analysis; Corrective Action; Project Management; Production Planning; Process Engineering; Quality Engineering; and Production Supervision.
What education is required for Sr. Product Operations Manager at Axon?expand_more
Educational requirements for this role: Bachelor's degree in a technical field or business, or equivalent work experience; and Degree in a STEM Field (Nice to have).
What category does the Sr. Product Operations Manager role belong to?expand_more
Sr. Product Operations Manager at Axon is part of the engineering job category on Recrutus.
About Axon
Axon is a public safety technology company headquartered in Scottsdale, Arizona, dedicated to developing advanced devices, intelligent software, and artificial intelligence solutions designed to protect life. The organization serves a broad spectrum of public safety professionals, enterprise security teams, national security entities, and communities. Its comprehensive ecosystem integrates TASER energy devices, various camera systems including body-worn, fixed, and in-car units, drones, robotics, and digital evidence management tools to support real-time operations and immersive VR training.
The company operates a trusted network that connects frontline workers and government agencies with cutting-edge technology to enhance operational effectiveness. Axon has set a specific mission to reduce gun-related deaths between police and the public by 50 percent by the year 2033. This goal drives its continuous innovation in the public safety sector, aiming to deliver tangible results and real-world impact for those responsible for maintaining security and order. Professionals seeking to contribute to this mission can explore opportunities through the company's career portal.
Browse more roles: All Axon jobs, engineering jobs on Recrutus.