Sr. Director, Product Management, DevX - Operational Intelligence & Observability

About the Team

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

The Operational Intelligence and Observability team within the Cloud Operations Resilience Engineering (CORE) organization serves Capital One's technology management and data imperatives. We ensure that operational information on technology assets and platforms is available, intelligible, performant, well-governed, and secure. This role leads the product team responsible for enabling and delivering the collection and analysis of data from Capital One's technology, spanning software, databases, analytics, security, research, and infrastructure assets. The team partners with technology, risk, security, and business groups to monitor performance, identify issues, and support resilience.

The Capital One Product Framework

In this role, you will demonstrate proficiency in five key areas that form the foundation of successful Product Management at Capital One:

• Human Centered: Obsessing about internal and external customer needs to reimagine and innovate product solutions.
• Business Focused: Delivering game-changing outcomes by focusing on leverage and execution excellence.
• Technology Driven: Leveraging technology to deliver innovative and resilient solutions that enable both near-term and long-term value.
• Integrated Problem Solving: Identifying and resolving complex problems to deliver outcomes while mitigating product risks.
• Transformational Leadership: Leading cross-functional teams to solve customer problems and drive organizational alignment.

Equal Opportunity & Culture

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. We promote a drug-free workplace and consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws.

If you require an accommodation to apply or participate in the recruiting process, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information provided will be kept confidential and used only to the extent required to provide needed reasonable accommodations.