Slots Supervisor
Not Disclosed•Full-TimeOn-site
location_onRuby View Golf Course, 2100, Ruby View Drive, Elko, Elko County, Nevada, 89801, United States
About the Role
The Slots Supervisor serves as the operational leader for the slot department, ensuring a seamless and secure experience for patrons across the Maverick and Gold Country locations. This position is pivotal in maintaining the profitability and integrity of the slot floor while upholding the highest standards of customer service and safety.
In this role, you will act as the primary point of contact for player inquiries and complaints, resolving issues with professionalism and efficiency. Your day-to-day involves supervising slot office staff, verifying and processing jackpots, and managing the technical status of slot machines by coordinating repairs or recommending removals when necessary. You will also patrol assigned areas to monitor patron behavior, ensure compliance with gaming rules, and enforce safety protocols to maintain a hazard-free environment.
Working Conditions
This position requires flexibility to work varied shifts, including weekends and holidays. The role demands business professional attire and the ability to lift up to 25 pounds. Success in this high-pressure environment relies on strong organizational skills and the ability to maintain composure and integrity under stress.
Equal Opportunity
This employer is an equal opportunity provider and participates in E-Verify to confirm employment authorization in the U.S. We are committed to fostering a diverse and inclusive workplace.
Work location
Work model: On-site
Ruby View Golf Course, 2100, Ruby View Drive, Elko, Elko County, Nevada, 89801, United States
Elko, Nevada
Key Responsibilities
- check_circleHandle and settle player complaints
- check_circleVerify and pay off jackpots and approve slot vouchers
Similar Job Opportunities
Skills, education and keywords
Skills: MS Word, Excel, Powerpoint, Access, Internet, Nevada Gaming Card, Title 31 Training.
Education: College degree or equivalent education/experience preferred.
Frequently asked questions about Slots Supervisor at Maverick Capital
What does a Slots Supervisor at Maverick Capital do?expand_more
In this Slots Supervisor at Maverick Capital role, you will handle and settle player complaints; verify and pay off jackpots and approve slot vouchers; patrol assigned areas to ensure machines function correctly; and ensure proper orientation and training of slot procedures.
What are the requirements for this Slots Supervisor role?expand_more
To qualify for the Slots Supervisor at Maverick Capital position, applicants should have: Management experience required; Proficient in MS Word, Excel, PowerPoint, Access and the Internet; Must obtain a Nevada Gaming card; Title 31 training; Must be 21 years of age or older; and Must be authorized to work in the U.S..
Where is the Slots Supervisor role at Maverick Capital located?expand_more
Slots Supervisor at Maverick Capital is based in Ruby View Golf Course, 2100, Ruby View Drive, Elko, Elko County, Nevada, 89801, United States. This is a on-site role.