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  1. Home
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  5. Shift Manager
McDonald's logo

Shift Manager

Not Disclosed•Full-TimeOn-site

location_onOutpatient Care Center, 1801, West Taylor Street, Illinois Medical District, Near West Side, Chicago, West Chicago Township, Cook County, Illinois, 60612, United States

Apply Now

About the Role

This position is with a restaurant owned and operated by an independent franchisee, not McDonald's USA. The franchisee holds a license to use McDonald's logos and food products but operates as a separate company and employer. As a Shift Manager, you will lead shifts, ensuring customers receive a fast, accurate, and friendly experience every visit. You will provide leadership to crew and other managers to maintain high standards of Quality, Service, and Cleanliness.

A Career That Moves You Forward

McDonald's Works for Me. I'm going places. This role is designed for those who want a satisfying career with opportunities to grow, pursue education, and build skills. You will have the flexibility to choose your hours while working in a famously fast-paced environment. The team is driven by energy and purpose, looking for positive team players who are passionate about delivering feel-good moments and delicious food.

What to Expect

As a Shift Manager, you will plan for each shift, monitor performance, and take action to ensure the team meets McDonald's standards. Your day will involve managing safety, security, and profitability, as well as communicating with the next Shift Manager to prepare them for a great shift. You may also be responsible for meeting targets and helping assigned departments achieve their goals.

Hiring Process & Application

If you are hired, the franchisee will be your employer, responsible for all employment matters including hiring, firing, discipline, supervision, staffing, and scheduling. McDonald's USA will not receive a copy of your application and has no involvement in employment decisions. By applying, you acknowledge that your information will be submitted only to the independent franchisee for evaluation.

For questions, please contact the restaurant directly to comply with social distancing guidelines. If you require a reasonable accommodation to participate in the application or interview process, please contact the restaurant you are applying to.

Our Commitment to Safety and Diversity

McDonald's and its franchisees are committed to a policy of Equal Employment Opportunity and value diversity. We do not discriminate on the basis of race, religion, color, national origin, ancestry, sex, gender, sexual orientation, pregnancy, age, marital status, veteran status, disability, or any other protected characteristic. We are taking proactive steps to ensure safety in our restaurants, adhering to CDC and local government directions regarding deep cleaning and employee health.

We sincerely thank you for your continued trust in the Golden Arches.

Work location

Work model: On-site

location_on

Outpatient Care Center, 1801, West Taylor Street, Illinois Medical District, Near West Side, Chicago, West Chicago Township, Cook County, Illinois, 60612, United States

Chicago, Illinois

Key Responsibilities

  • check_circleProvide leadership to crew and managers to maintain Quality, Service, and Cleanliness
  • check_circleEnsure safety, security, and profitability during assigned shifts
  • check_circleHelp assigned departments meet their goals and targets
  • check_circleLead shifts to ensure fast, accurate, and friendly customer experiences
  • check_circleOversee food safety, inventory management, and daily maintenance tasks
  • check_circleMonitor shift performance and take action to meet McDonald's standards
  • check_circleCommunicate with the next shift manager to prepare for upcoming operations
  • check_circleManage crew members, including scheduling, training, and performance oversight

Requirements

  • verified18 years or older
  • verifiedPrevious leadership experience preferred

Nice to Have

Previous leadership experience, ideally within a restaurant, retail or hospitality environment.

Benefits & Perks

check_circlePaid sick leave and/or paid time offcheck_circleTuition reimbursement and/or educational assistancecheck_circleEmployee discounts and free mealscheck_circleRetirement benefits
McDonald's logo
Company

McDonald's

Industry

hospitality & catering

View company profilearrow_forwardlanguageWebsite
Quick Overview

Experience

Mid Level

Job Type

Full-Time

Skills Required

Food Safety

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Frequently asked questions about Shift Manager at McDonald's

What does a Shift Manager at McDonald's do?expand_more
Day-to-day, the Shift Manager at McDonald's will provide leadership to crew and managers to maintain quality, service, and cleanliness; ensure safety, security, and profitability during assigned shifts; help assigned departments meet their goals and targets; and lead shifts to ensure fast, accurate, and friendly customer experiences.
What are the requirements for this Shift Manager role?expand_more
To qualify for the Shift Manager at McDonald's position, applicants should have: 18 years or older; and Previous leadership experience preferred.
Where is the Shift Manager role at McDonald's located?expand_more
Shift Manager at McDonald's is based in Outpatient Care Center, 1801, West Taylor Street, Illinois Medical District, Near West Side, Chicago, West Chicago Township, Cook County, Illinois, 60612, United States. This is a on-site role.
Is this Shift Manager job remote, hybrid, or on-site?expand_more
McDonald's has listed this Shift Manager role as on-site.
How much experience is required for this Shift Manager role?expand_more
Candidates for Shift Manager at McDonald's should have mid level.
What skills do you need for the Shift Manager role at McDonald's?expand_more
Key skills for Shift Manager at McDonald's include Food Safety; Internal Communication; Inventory Management; Quality Food Production; Exceptional Customer Service; Safety And Security; Scheduling; and Training.
What category does the Shift Manager role belong to?expand_more
Shift Manager at McDonald's is part of the hospitality & catering job category on Recrutus.
Recrutus

Curating the world's most innovative career opportunities. We bridge the gap between visionary talent and industry-leading companies.

Search roles by city, category, skill, or job type — explore verified US employers, salary benchmarks, and remote-friendly teams hiring nationwide.

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Recrutus helps candidates discover roles that match their skills and helps teams reach qualified applicants faster. Browse by metro, discipline, or work style — from internships to senior leadership.

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Internal Communication
Inventory Management
Quality Food Production
Exceptional Customer Service
Safety And Security
Scheduling
Training
US privacy notice
Accessibility