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  1. Home
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  3. hospitality & catering
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  5. Shift Manager
McDonald's logo

Shift Manager

Not Disclosed•Full-TimeOn-site

location_on452, Collins Drive, Capitol Green, Dover, Kent County, Delaware, 19901, United States

Apply Now

About the Opportunity

McDonald's Works for Me. I'm going places. This is a chance to build a satisfying career with good benefits and great opportunities for advancement. Whether you are looking to pursue your education, build your skills, or simply be yourself, this role is designed to inspire your best work and move you forward.

Our team is driven by energy and purpose. We are looking for people who want to say YES to finding new talent, providing coaching, honing leadership skills, and helping to run a business that serves up delicious food and feel-good moments. From here, you can go further than you thought possible, reaching your goals and building your future with support for your education and career growth.

The Role

As a Shift Manager, you will provide leadership to crew and other managers during a shift to ensure great Quality, Service, and Cleanliness for our customers. You will lead shifts every week, making sure every customer gets a fast, accurate, and friendly experience. This role is about more than just managing tasks; it is about creating a positive environment where the team can thrive.

You will be responsible for planning each shift, monitoring performance, and taking action to ensure the team meets McDonald's standards. You will also monitor safety, security, and profitability, while communicating effectively with the next Shift Manager to help prepare them for a great shift. If you are a positive team player with a flexible schedule who likes to have fun and has a passion for working in a fast-paced environment, you will fit right in.

Hiring Process & Application

By applying to this position, you understand that you are applying to work at a restaurant owned and operated by an independent franchisee, not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products but is a separate company and a separate employer. Any information you provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant.

The independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling. McDonald's USA will not receive a copy of your employment application and will have no involvement in any employment decisions, including whether you receive an interview or whether you are hired. By applying, you acknowledge that your information will be forwarded to the franchise organization to process and evaluate your application. Please contact the franchise organization directly for information regarding their privacy practices.

Work location

Work model: On-site

location_on

452, Collins Drive, Capitol Green, Dover, Kent County, Delaware, 19901, United States

Dover, Delaware

Key Responsibilities

  • check_circleLead shifts to ensure fast, accurate, and friendly customer experiences
  • check_circleManage crew members and provide coaching and direction
  • check_circleMonitor performance to ensure the team meets McDonald's standards
  • check_circleOversee food safety, quality production, and inventory management
  • check_circleCreate and manage employee schedules for assigned shifts
  • check_circleTrain crew members on operational procedures and customer service
  • check_circleCommunicate shift details and goals to incoming Shift Managers
  • check_circleEnsure daily maintenance, cleanliness, and safety protocols are followed

Requirements

  • verified18 years or older
  • verified5 hours active on feet
  • verifiedlift and carry up to 50 lbs

Nice to Have

Previous leadership experience, ideally within a restaurant, retail, or hospitality environment.

Benefits & Perks

check_circleCollege tuition assistance up to $3000 a yearcheck_circleMedical, dental, and vision coveragecheck_circlePaid Time Offcheck_circleShort- and Long-Term Disability, life and accident insuranceFree Uniforms
McDonald's logo
Company

McDonald's

Industry

hospitality & catering

View company profilearrow_forwardlanguageWebsite
Quick Overview

Experience

Mid Level

Job Type

Full-Time

Skills Required

Food Safety

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Frequently asked questions about Shift Manager at McDonald's

What does a Shift Manager at McDonald's do?expand_more
Day-to-day, the Shift Manager at McDonald's will lead shifts to ensure fast, accurate, and friendly customer experiences; manage crew members and provide coaching and direction; monitor performance to ensure the team meets mcdonald's standards; and oversee food safety, quality production, and inventory management.
What are the requirements for this Shift Manager role?expand_more
To qualify for the Shift Manager at McDonald's position, applicants should have: 18 years or older; 5 hours active on feet; and lift and carry up to 50 lbs.
Where is the Shift Manager role at McDonald's located?expand_more
Shift Manager at McDonald's is based in 452, Collins Drive, Capitol Green, Dover, Kent County, Delaware, 19901, United States. This is a on-site role.
Is this Shift Manager job remote, hybrid, or on-site?expand_more
McDonald's has listed this Shift Manager role as on-site.
How much experience is required for this Shift Manager role?expand_more
Candidates for Shift Manager at McDonald's should have mid level.
What skills do you need for the Shift Manager role at McDonald's?expand_more
Key skills for Shift Manager at McDonald's include Food Safety; Internal Communication; Inventory Management; Quality Food Production; Customer Service; Safety And Security; Scheduling; and Training.
What category does the Shift Manager role belong to?expand_more
Shift Manager at McDonald's is part of the hospitality & catering job category on Recrutus.
Recrutus

Curating the world's most innovative career opportunities. We bridge the gap between visionary talent and industry-leading companies.

Search roles by city, category, skill, or job type — explore verified US employers, salary benchmarks, and remote-friendly teams hiring nationwide.

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Job seekers
Browse jobsCompanies hiringRemote jobsJobs by locationJobs by cityJobs by categoryJobs by skillCareer guidesCareer blogSalary insights
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Top states
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Company
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© 2026 Recrutus. All rights reserved.
Terms of serviceCookie policyAcceptable useDMCA policyEmployer termsCandidate terms
check_circle
check_circleLittle to no cost Bachelor's and Master's Degree programs
check_circleRetail Discounts
check_circleDaily Pay (Work today, get paid tomorrow)
Internal Communication
Inventory Management
Quality Food Production
Customer Service
Safety And Security
Scheduling
Training
Accessibility