Shift Manager

About the Opportunity

McDonald's Works for Me. I'm going places. This is a chance to build a satisfying career with good benefits and great opportunities for advancement. Whether you are looking to pursue your education, build your skills, or simply find a role that inspires your best work, this position offers the flexibility to choose your hours and be yourself.

Our team is driven by energy and purpose. We are looking for people who want to say YES to working with passion, finding new talent, and providing coaching and direction. As a Shift Manager, you will help run a business that serves up delicious food and creates feel-good moments for our customers.

From here, you can go further than you thought possible. We offer a path to reach your goals and build your future through college tuition assistance, valuable job training, and retirement benefits.

About the Role

As a Shift Manager, you will provide leadership to crew and other managers during a shift to ensure great Quality, Service, and Cleanliness for every customer. You will be the face of the restaurant during your shift, making sure customers get a fast, accurate, and friendly experience every visit.

Your day will involve planning for each shift, monitoring performance, and taking action to ensure the team meets McDonald's standards. You will monitor safety, security, and profitability while communicating with the next Shift Manager to help prepare them for a great shift. You may also be responsible for meeting targets and helping assigned departments meet their goals.

Hiring Process

If you have questions about this position, please first call the restaurant directly. This helps the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application. If you have already applied, you may contact the support team. Please note there may be a short delay in response time while we continue to monitor the impacts of the pandemic.

Equal Opportunity & Safety

McDonald's and its franchisees are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis.

We are taking proactive steps to ensure safety in our restaurants. We follow direction from the CDC, state, and local governments, adhering to deep cleaning procedures every day. We also fully support employees who stay home from work if they are feeling sick.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act. Please contact recruiting.supportteam@us.mcd.com if you need assistance completing forms or to request an accommodation.

Important Notice Regarding Employment

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald's USA. While the franchisee owns a license to use McDonald's logos and food products, it is a separate company and a separate employer. If hired, the franchisee will be your employer, responsible for all employment matters including hiring, firing, discipline, supervision, staffing, and scheduling. McDonald's USA has no control over these matters and will not receive a copy of your employment application.