Shift Manager
Not Disclosed•Full-TimeOn-site
location_on301, East Tremont Avenue, Dilworth Historic District, Charlotte, Mecklenburg County, North Carolina, 28203, United States
About the Role
As a Shift Manager at our Fulenwider Enterprises KFC and Taco Bell restaurants, you will serve as the captain of the ship during your shift. This role is designed for individuals passionate about food, teamwork, and making people smile. You will lead a team of enthusiastic crew members, ensuring smooth operations, excellent customer service, and a fun atmosphere where everyone feels valued.
Why This Role Matters
Your leadership directly impacts the guest experience. By fostering a positive work environment and maintaining high standards, you ensure that every customer leaves with a memorable dining experience. You will be the driving force behind a clean, organized, and efficient restaurant, ready to handle unexpected situations and keep operations running smoothly.
Hiring Process
Interested candidates should apply directly through our career portal. The selection process typically involves an initial screening to discuss availability and experience, followed by an in-person interview to assess leadership potential and cultural fit.
Equal Opportunity Employer
Fulenwider Enterprises is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Work location
Work model: On-site
301, East Tremont Avenue, Dilworth Historic District, Charlotte, Mecklenburg County, North Carolina, 28203, United States
Charlotte, North Carolina
Key Responsibilities
- check_circleMotivate and guide team members to deliver exceptional service
- check_circleInteract with customers, take orders, and resolve concerns promptly
- check_circleMonitor food preparation and handling to maintain safety standards
- check_circleProcess payments and maintain accurate cash register records
- check_circleTrain new team members on policies, procedures, and service standards
- check_circleResolve conflicts and make quick decisions to ensure smooth operations
- check_circleTrack inventory levels, order supplies, and manage stock rotation
- check_circlePrepare shift reports detailing sales, labor costs, and incidents
- check_circlePromote new menu items, deals, and specials to drive sales
- check_circleSupervise all restaurant operations and manage staff during shifts
- check_circleEnsure the restaurant remains clean, organized, and presentable
Requirements
- verifiedPrevious restaurant or fast-food experience preferred
- verifiedFlexible availability including evenings, weekends, and holidays
- verifiedFood Safety Certification preferred
Nice to Have
Previous restaurant or fast-food experience. Food Safety Certification.
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Frequently asked questions about Shift Manager at Fulenwider Enterprises KFC & Taco Bell
What does a Shift Manager at Fulenwider Enterprises KFC & Taco Bell do?expand_more
A Shift Manager at Fulenwider Enterprises KFC & Taco Bell is responsible for the following: Motivate and guide team members to deliver exceptional service; Interact with customers, take orders, and resolve concerns promptly; Monitor food preparation and handling to maintain safety standards; and Process payments and maintain accurate cash register records.
What are the requirements for this Shift Manager role?expand_more
To qualify for the Shift Manager at Fulenwider Enterprises KFC & Taco Bell position, applicants should have: Previous restaurant or fast-food experience preferred; Flexible availability including evenings, weekends, and holidays; and Food Safety Certification preferred.
Where is the Shift Manager role at Fulenwider Enterprises KFC & Taco Bell located?expand_more
Shift Manager at Fulenwider Enterprises KFC & Taco Bell is based in 301, East Tremont Avenue, Dilworth Historic District, Charlotte, Mecklenburg County, North Carolina, 28203, United States. This is a on-site role.
Is this Shift Manager job remote, hybrid, or on-site?expand_more
Fulenwider Enterprises KFC & Taco Bell has listed this Shift Manager role as on-site.
How much experience is required for this Shift Manager role?expand_more
Candidates for Shift Manager at Fulenwider Enterprises KFC & Taco Bell should have mid level.
What category does the Shift Manager role belong to?expand_more
Shift Manager at Fulenwider Enterprises KFC & Taco Bell is part of the hospitality & catering job category on Recrutus.