Shift Lead
Not Disclosed•Part-TimeOn-site
location_on288, Knowles Street, Missoula, Missoula County, Montana, 59801, United States
Who We Are
At City Brew Coffee, we believe in serving without compromise. We are a welcoming team and culture built on honesty, positivity, and improvement. Our mission is to create a positive and professional environment where every interaction reflects our core values.
About the Role
The Shift Leader acts as the point of contact for employees and customers in the absence of the Store Manager, ensuring smooth store operations and delivering an exceptional customer experience. You will live by The Three Things that define a great City Brew experience: Lead Service, Drive Sales, and Cash Handling.
In this role, you will foster a collaborative team environment by leading through example, providing coaching and training to your crew. You will be the face of the brand, greeting guests with a positive, customer-first attitude and ensuring the café remains clean, organized, and fully stocked. Your day will involve overseeing cash handling procedures, opening and closing the store, and utilizing downtime efficiently to support the team.
Why Join City Brew?
Your contributions are recognized and celebrated through our Rewards & Recognition Program, designed to spotlight the amazing work you do. You'll have the chance to make a real impact, grow your career, and shape the future of a brand built on quality, community, and connection. Additionally, enjoy free and discounted drinks while sharing your love for coffee with others.
Apply Today
Join the Brew Crew and help us live out The Three Things every day!
Equal Opportunity Employer
City Brew Coffee is an Equal Opportunity Employer.
Work location
Work model: On-site
288, Knowles Street, Missoula, Missoula County, Montana, 59801, United States
Missoula, Montana
Key Responsibilities
- check_circleGreet guests and deliver exceptional customer service
- check_circleOversee cash handling, bank deposits, and reconciliation procedures
- check_circleOpen and close the store following company procedures
- check_circleMaintain a clean, organized, and fully stocked café environment
- check_circleLead the team to meet and exceed sales goals
- check_circlePrepare and serve high-quality coffee, espresso, and food items
- check_circleCoach, train, and provide feedback to team members
Requirements
- verified25-30 hours per week
- verifiedat least 4 shifts weekly
- verified3-4 opens/closes weekly including weekends and holidays
- verifiedAvailability consistent for 6 months
- verifiedReliable transportation
- verifiedAbility to stand for extended periods
- verifiedEndurance to work full shifts
- verifiedLift/carry supplies and equipment
- verifiedLeadership or supervisory experience (food/beverage or retail preferred)
Nice to Have
Leadership or supervisory experience in food/beverage or retail.
Benefits & Perks
check_circleRewards & Recognition Program to spotlight employee contributionscheck_circleFree or discounted drinks
Similar Job Opportunities
Frequently asked questions about Shift Lead at City Brew Coffee
What does a Shift Lead at City Brew Coffee do?expand_more
In this Shift Lead at City Brew Coffee role, you will greet guests and deliver exceptional customer service; oversee cash handling, bank deposits, and reconciliation procedures; open and close the store following company procedures; and maintain a clean, organized, and fully stocked café environment.
What are the requirements for this Shift Lead role?expand_more
To qualify for the Shift Lead at City Brew Coffee position, applicants should have: 25-30 hours per week; at least 4 shifts weekly; 3-4 opens/closes weekly including weekends and holidays; Availability consistent for 6 months; Reliable transportation; and Ability to stand for extended periods.
Where is the Shift Lead role at City Brew Coffee located?expand_more
Shift Lead at City Brew Coffee is based in 288, Knowles Street, Missoula, Missoula County, Montana, 59801, United States. This is a on-site role.
Is this Shift Lead job remote, hybrid, or on-site?expand_more
City Brew Coffee has listed this Shift Lead role as on-site.
How much experience is required for this Shift Lead role?expand_more
Candidates for Shift Lead at City Brew Coffee should have lead.
What category does the Shift Lead role belong to?expand_more
Shift Lead at City Brew Coffee is part of the hospitality & catering job category on Recrutus.
About City Brew Coffee
City Brew Coffee operates within the Food and Beverage Services industry, with its headquarters located in Billings, Montana. Since 1998, the company has specialized in roasting and brewing coffee, focusing on sourcing only the top 2% of beans grown globally to create distinctive blends known for their flavor and aroma. The organization maintains a presence across the western United States through a network of stores and convenient kiosks. These locations provide a variety of hot and cold beverages, including unique specialty recipes, alongside treats suitable for quick snacks or satisfying meals. Products are available for purchase by the cup or by the pound. The company supports community engagement through wholesale programs and partnerships for non-profit fundraisers. As the business expands, it continues to grow its workforce alongside new locations, emphasizing the development of its team members. For further information regarding specific locations, wholesale opportunities, or collaboration details, interested parties may contact the organization directly.
Browse more roles: All City Brew Coffee jobs, hospitality & catering jobs on Recrutus.