Services Sales Specialist - Retail Industry Solutions
Not Disclosed•Full-TimeOn-site
location_on2104, Division Street, Druid Heights, Baltimore, Maryland, 21217, United States
About the Role
HP is seeking a Services Specialist to lead solutions-based customer engagements within the Retail Industry Solutions team. This individual contributor role sits at the intersection of consultative selling, solution leadership, and deal execution. You will partner closely with Account Managers to shape, develop, and close high-value services opportunities that support customers' workplace and IT transformation objectives.
As the deal leader for services-led pursuits, you will own the services strategy, solution design, and commercial execution from early discovery through contract signature and structured handover to delivery teams. The role covers the full spectrum of Managed Services & Solutions, including discovery and design, lifecycle management, digital experience, and the ongoing monitoring and management of end-user computing environments.
This is a customer-facing, quota-carrying position measured on Total Contract Value (TCV), pipeline creation, win rate, deal quality, and the cleanliness of handovers to delivery teams. You will report to the U.S. Market Services Sales Leader.
Hiring Process
Preferred candidates will live on the eastern seaboard within close proximity to a major US airport to facilitate effective collaboration and customer engagement.
Equal Opportunity
HP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Work location
Work model: On-site
2104, Division Street, Druid Heights, Baltimore, Maryland, 21217, United States
Baltimore, Maryland
Key Responsibilities
- check_circleDrive outcome-based value propositions aligned to customer strategies and business priorities
- check_circleEngage senior IT and business decision makers including executive-level stakeholders
- check_circleLead services opportunities end-to-end across pre-RFP and formal sales motions
- check_circleBuild, forecast, and advance a high-quality pipeline of strategic services opportunities
- check_circleTranslate customer needs into integrated services solutions across lifecycle and managed services
- check_circleLead customer discovery to understand business challenges, IT environments, risks, and goals
- check_circleDevelop and present solution narratives, proposals, and ROI-driven business cases
- check_circleGuide solution design toward standardized, repeatable offerings that balance value with scalability
- check_circleLead commercial discussions and contract negotiations through signature
- check_circleApply HP negotiation guardrails and manage contractual risk
- check_circleExecute clean solution handover to transition and delivery teams
Requirements
- verifiedFour-year or Graduate Degree in Sales, Marketing, Business Administration, or related discipline
- verified7-10 years of work experience in IT consulting, managed services, outsourcing sales, or IT services delivery
- verifiedBroad understanding of workplace IT, end user computing, digital experience, asset lifecycle, and IT operations
- verifiedExperience engaging senior decision makers
- verifiedStrong contract structuring, negotiation, and risk management skills
Nice to Have
Preferred candidates will live in the eastern seaboard within close proximity to a major US airport.
Benefits & Perks
check_circleHealth, dental, and vision insurancecheck_circleLong term and short term disability insurancecheck_circleEmployee assistance programcheck_circleFlexible spending accountcheck_circleLife insurancecheck_circle4-12 weeks fully paid parental leave based on tenurecheck_circle13 paid holidayscheck_circleAdditional flexible paid vacation and sick leave
Similar Job Opportunities
Skills, education and keywords
Skills: Consultative Selling, Solution Leadership, Deal Execution, Account Management, Services Strategy, Solution Design, Commercial Execution, Discovery, Lifecycle Management, Digital Experience.
Education: Four-year degree in Sales, Marketing, Business Administration, or related discipline; Graduate degree in Sales, Marketing, Business Administration, or related discipline.
Frequently asked questions about Services Sales Specialist - Retail Industry Solutions at HP
What does a Services Sales Specialist - Retail Industry Solutions at HP do?expand_more
In this Services Sales Specialist - Retail Industry Solutions at HP role, you will drive outcome-based value propositions aligned to customer strategies and business priorities; engage senior it and business decision makers including executive-level stakeholders; lead services opportunities end-to-end across pre-rfp and formal sales motions; and build, forecast, and advance a high-quality pipeline of strategic services opportunities.
What are the requirements for this Services Sales Specialist - Retail Industry Solutions role?expand_more
HP is looking for candidates who meet the following requirements: Four-year or Graduate Degree in Sales, Marketing, Business Administration, or related discipline; 7-10 years of work experience in IT consulting, managed services, outsourcing sales, or IT services delivery; Broad understanding of workplace IT, end user computing, digital experience, asset lifecycle, and IT operations; Experience engaging senior decision makers; and Strong contract structuring, negotiation, and risk management skills.
Where is the Services Sales Specialist - Retail Industry Solutions role at HP located?expand_more
Services Sales Specialist - Retail Industry Solutions at HP is based in 2104, Division Street, Druid Heights, Baltimore, Maryland, 21217, United States. This is a on-site role.
Is this Services Sales Specialist - Retail Industry Solutions job remote, hybrid, or on-site?expand_more
HP has listed this Services Sales Specialist - Retail Industry Solutions role as on-site.
How much experience is required for this Services Sales Specialist - Retail Industry Solutions role?expand_more
Services Sales Specialist - Retail Industry Solutions at HP typically requires 7–10 years of relevant experience at the senior level.
What skills do you need for the Services Sales Specialist - Retail Industry Solutions role at HP?expand_more
Key skills for Services Sales Specialist - Retail Industry Solutions at HP include Consultative Selling; Solution Leadership; Deal Execution; Account Management; Services Strategy; Solution Design; Commercial Execution; and Discovery.
What education is required for Services Sales Specialist - Retail Industry Solutions at HP?expand_more
Educational requirements for this role: Four-year degree in Sales, Marketing, Business Administration, or related discipline; and Graduate degree in Sales, Marketing, Business Administration, or related discipline.
What category does the Services Sales Specialist - Retail Industry Solutions role belong to?expand_more
Services Sales Specialist - Retail Industry Solutions at HP is part of the sales job category on Recrutus.