Service Technician
Not Disclosed•Full-TimeOn-site
location_on14860, West Harcove Drive, New Berlin, Waukesha County, Wisconsin, 53151, United States
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.
About the Role
The Service Technician plays a vital role in maintaining the operational integrity of our equipment across profit centers and customer locations. This position is designed for individuals who are committed to delivering exceptional service while mastering the technical aspects of equipment repair and maintenance. You will be the face of the company on-site, responsible for diagnosing mechanical, electrical, and plumbing issues, performing necessary repairs, and ensuring equipment is returned to optimal working order.
Your day will involve a dynamic mix of scheduled preventative maintenance, emergency service calls, and new equipment installations. You will collaborate directly with customers to resolve questions and complaints, fostering positive relationships that reflect our commitment to quality. From cleaning and maintaining specific assets like brewers and decanters to managing spare parts and vehicle organization, this role requires a hands-on approach to keeping our partners' operations running smoothly.
Equal Opportunity
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
Important Note
Developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Work location
Work model: On-site
14860, West Harcove Drive, New Berlin, Waukesha County, Wisconsin, 53151, United States
New Berlin, Wisconsin
Key Responsibilities
- check_circleInstall equipment for customer accounts and connect to water sources and drainage
- check_circlePerform scheduled and unscheduled service activities including preventative maintenance and emergency calls
- check_circleMaintain spare parts levels and ensure service area and vehicle are clean and organized
- check_circleRepair and recondition equipment at profit centers and customer locations
- check_circleClean and maintain equipment on location, including exchanging decanters and cleaning brewers
- check_circleDiagnose mechanical, electrical, and plumbing problems and determine corrective actions
- check_circleDocument work completed, verify closing calls, and complete invoices and asset verification
- check_circleCommunicate with customers to resolve questions and maintain positive company relationships
Requirements
- verifiedHigh School Diploma or GED
- verifiedSolid understanding in repairing small electrical appliances
- verifiedAbility to read and write in English
- verifiedAcceptable driving record and qualified driver's license
Nice to Have
Experience in equipment service operations or vocational training.
