Service Supervisor- Electronic Security
Not Disclosed•Full-TimeOn-site
location_onWest 4th Street, Davenport, Scott County, Iowa, 52802, United States
About Per Mar Security
Per Mar has established itself as a security industry leader, providing the most advanced and comprehensive security solutions to customers in the Midwest for over 70 years. We strive to maintain a customer-centric focus while experiencing sustainable growth and continually evolving our products to leverage technology for the best protection. This commitment drives us to attract, develop, and invest in our employees to enable them to provide superior customer service.
About the Role
The Service Supervisor is responsible for the supervision and development of the Electronic Service Department, ensuring quality customer service across the board. This role involves mentoring and empowering employees to complete tasks in a highly efficient manner while working directly with customers to ensure their expectations are exceeded.
In this fast-paced environment, you will partner with the Operations Manager to drive branch operations. You will assist in system design, develop and enforce operations policies, and oversee service efficiencies and installation methods. Your day will involve leading and evaluating technicians, holding monthly service meetings, and visiting job sites to ensure total customer satisfaction. You will also collaborate with the Customer Service Department on troubleshooting, work with the Central Station on dispatch and false alarm reduction, and manage service inventory to reduce material costs.
Why Join Us?
We offer a comprehensive package designed to support your growth and well-being. This includes a company vehicle, laptop, and cell phone, along with competitive pay and monthly and annual incentives equal to 10% of annual pay. Benefits include generous PTO, a 401K with match, and health, dental, life, and disability insurance. You will have the opportunity to influence growth and change within a dynamic team.
Equal Opportunity
Per Mar is committed to maintaining an Equal Employment Opportunity/Affirmative Action Policy. We ensure that all supervisory and managerial responsibilities are performed in full compliance with federal and state regulations. We adhere to all EEO/AA guidelines in hiring, placement, promotion, transfer, selection, and training processes, ensuring fair and consistent treatment for all employees.
Work location
Work model: On-site
West 4th Street, Davenport, Scott County, Iowa, 52802, United States
Davenport, Iowa
Similar Job Opportunities
Skills, education and keywords
Skills: Nicet Ii Certification, Electronic Security Systems, Fire Inspections, Fire And Electrical Codes, Just-In-Time Inventory.
Education: High School Diploma or GED is required.
Frequently asked questions about Service Supervisor- Electronic Security at Per Mar Security Services
What does a Service Supervisor- Electronic Security at Per Mar Security Services do?expand_more
In this Service Supervisor- Electronic Security at Per Mar Security Services role, you will assist the operations manager in system design and requirements; visit job sites to assist technicians and ensure quality service and customer satisfaction; oversee management of service inventory to maintain proper branch par levels; and ensure all scheduled fire inspections are completed within the assigned time frame.
What are the requirements for this Service Supervisor- Electronic Security role?expand_more
To qualify for the Service Supervisor- Electronic Security at Per Mar Security Services position, applicants should have: High School Diploma or GED; 2-5 years experience as lead technician, manager, or supervisor in Electronic Security Industry; NICET II certification; Valid driver's license and good driving record; Knowledge of fire and electrical codes; and Ability to obtain specified state licensure/certifications.
Where is the Service Supervisor- Electronic Security role at Per Mar Security Services located?expand_more
Service Supervisor- Electronic Security at Per Mar Security Services is based in West 4th Street, Davenport, Scott County, Iowa, 52802, United States. This is a on-site role.