
location_onCapitol Towers, 510, Gay Street, Downtown Nashville, Nashville, Davidson County, Middle Tennessee, Tennessee, 37219, United States
We are seeking a detail-oriented Service Quotation Administrator to serve as a critical link between customer requirements and our operational delivery. Based in Nashville, TN, this 12+ month contract role (with potential for extension) focuses on the preparation, validation, and delivery of service quotations. The position exists to ensure accuracy in pricing and to support the end-to-end lifecycle of our quoting processes, from initial analysis to final delivery.
In this role, you will analyze customer needs and service entitlements to generate precise quotations, including Time & Material (T&M) quotes with clear cost breakdowns. You will manage internal review and approval workflows, track quote statuses, and respond to customer inquiries effectively. Beyond execution, you will investigate discrepancies between quotes, invoices, and service delivery, using data analysis to identify trends in acceptance and rejection that drive process improvements and operational optimization.
Interested candidates should submit their application through our standard portal. The selection process typically involves an initial review of qualifications followed by a discussion regarding your experience with data analysis and administrative workflows.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Work model: On-site
Capitol Towers, 510, Gay Street, Downtown Nashville, Nashville, Davidson County, Middle Tennessee, Tennessee, 37219, United States
Nashville, Tennessee
Exposure to quoting, pricing, or billing processes. Experience with service operations or technical support environments.
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Skills: Data Analysis, Root Cause Analysis, Microsoft Office, Excel, Data Entry, Recordkeeping, Documentation, Reporting, CRM Systems, Requirements Analysis.
Education: High School Diploma or Vocational Education required.
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