Service Manager
Not Disclosed•Full-TimeOn-site
location_on250, Emerald Street, Broomfield Heights, Broomfield, Colorado, 80020, United States
Position Summary
The Service Manager serves as the on-site authority for all maintenance operations, ensuring the property's building systems, unit readiness, and physical assets are preserved to the highest standard. This leadership role demands consistency in execution, dependability under pressure, and clear, proactive communication with property management, residents, and vendors. The Service Manager is expected to maximize in-house labor, manage costs responsibly, and set the standard for quality and professionalism across the maintenance team.
About the Role
In this position, you will lead the daily operation of critical building systems including HVAC, electrical, plumbing, and access control. Your day-to-day involves managing make-ready activities to ensure units meet leasing standards on schedule, performing in-house repairs on appliances and HVAC units, and overseeing vendor coordination for specialized work. You will act as the primary technical contact for contractors, obtaining bids, defining scopes of work, and verifying credentials. Beyond technical execution, you will ensure safety and security infrastructure is maintained, respond promptly to emergencies, and support compliance audits with professionalism.
Physical Requirements
This role requires significant physical activity. You will regularly lift, carry, push, and pull up to 50 lbs, occasionally up to 75 lbs. The position involves standing and walking for extended periods, climbing stairs, ladders, and step stools, and working safely at varying heights. You must be able to kneel, crouch, stoop, bend, and crawl in confined spaces such as mechanical rooms or attics. Additionally, the role requires manual dexterity to operate hand and power tools, the ability to work outdoors in varying weather conditions, and visual acuity to inspect systems and identify safety hazards while complying with OSHA standards.
Work location
Work model: On-site
250, Emerald Street, Broomfield Heights, Broomfield, Colorado, 80020, United States
Broomfield, Colorado
Key Responsibilities
- check_circleOversee daily operation of HVAC, electrical, plumbing, and access control systems
- check_circleManage unit make-ready activities to ensure units meet leasing standards
- check_circlePerform in-house appliance repairs, HVAC troubleshooting, and cosmetic repairs
- check_circleCoordinate and supervise vendors for HVAC, electrical, and security contractors
- check_circleDocument all work orders and maintain records of warranties and manuals
- check_circleTrack expenses, manage tools and inventory, and recommend capital improvements
- check_circleObtain bids, define scopes of work, and verify vendor credentials and insurance
- check_circleInspect paint conditions and enforce quality standards before unit release
- check_circleRespond promptly to emergency situations and document security incidents
- check_circleImplement and maintain preventive maintenance programs with detailed logs
Requirements
- verifiedStrong knowledge of multifamily building systems
- verifiedExperience with unit turns, painting, and in-house repairs
- verifiedVendor coordination and cost management
- verifiedEPA certification preferred
- verifiedRelevant trade experience preferred
Nice to Have
EPA certification and relevant trade experience
Similar Job Opportunities
Frequently asked questions about Service Manager at Zellis Residential
What does a Service Manager at Zellis Residential do?expand_more
Day-to-day, the Service Manager at Zellis Residential will oversee daily operation of hvac, electrical, plumbing, and access control systems; manage unit make-ready activities to ensure units meet leasing standards; perform in-house appliance repairs, hvac troubleshooting, and cosmetic repairs; and coordinate and supervise vendors for hvac, electrical, and security contractors.
What are the requirements for this Service Manager role?expand_more
To qualify for the Service Manager at Zellis Residential position, applicants should have: Strong knowledge of multifamily building systems; Experience with unit turns, painting, and in-house repairs; Vendor coordination and cost management; EPA certification preferred; and Relevant trade experience preferred.
Where is the Service Manager role at Zellis Residential located?expand_more
Service Manager at Zellis Residential is based in 250, Emerald Street, Broomfield Heights, Broomfield, Colorado, 80020, United States. This is a on-site role.
Is this Service Manager job remote, hybrid, or on-site?expand_more
Zellis Residential has listed this Service Manager role as on-site.
How much experience is required for this Service Manager role?expand_more
Candidates for Service Manager at Zellis Residential should have mid level.
What skills do you need for the Service Manager role at Zellis Residential?expand_more
Key skills for Service Manager at Zellis Residential include Hvac; Fan Coil Units; Electrical; Plumbing; Access Control; Doors/hardware; Common-Area Lighting; and Preventive Maintenance.
What category does the Service Manager role belong to?expand_more
Service Manager at Zellis Residential is part of the maintenance job category on Recrutus.
About Zellis Residential
Zellis Residential operates within the real estate sector, specializing in comprehensive property management services based in Denver, CO. The firm focuses on delivering strategic oversight for residential communities, emphasizing a human-centric approach that prioritizes the needs of residents and community members over purely financial metrics. This methodology aims to foster sustainable growth and improved living environments through dedicated management practices.
Following a recent change in ownership, the organization has launched a refreshed vision designed to redefine community management standards. This transition marks a new chapter for the company as it expands its footprint beyond its Denver headquarters to serve a broader geographic area. The updated direction underscores a commitment to integrating passion and grit into daily operations, ensuring that every property managed reflects a promise of quality and care. By aligning strategic planning with community well-being, Zellis Residential positions itself as a key player in the local real estate landscape, dedicated to progress and excellence in residential property stewardship.
Browse more roles: All Zellis Residential jobs, maintenance jobs on Recrutus.