Service Coordinator
Not Disclosed•Full-TimeOn-site
location_onMarquette University, 1250, West Wisconsin Avenue, Westown, Downtown, Milwaukee, Milwaukee County, Wisconsin, 53233, United States
About the Role
The Service Coordinator is a vital member of the Birth to Three Program, dedicated to supporting children and families by managing an assigned caseload and ensuring timely access to essential services. This role goes beyond administration; it enhances family quality of life by connecting families to resources and fostering their engagement in programs that promote their child's physical, social, and developmental well-being.
As a core member of the Primary Coach Approach to Teaming (PCATT) model, the Service Coordinator collaborates closely with multidisciplinary team members, including therapists, social workers, and teachers, to deliver individualized, family-centered services. Working under the Assistant Director of Birth to Three Services, you will partner with parents and guardians to support the family in accomplishing the goals identified on the child's Individual Family Service Plan (IFSP).
Day in the Life
Your work is defined by a balance of direct family support and strategic coordination. You will provide intensive family support services, utilizing coaching strategies to address frustrations, concerns, and needs. A significant portion of your time involves coordinating the assessment process, facilitating IFSP development and review meetings, and scheduling necessary home visits.
You will serve as the primary point of contact, maintaining monthly contact with all families on your caseload to facilitate communication and ensure the timely provision of services. This includes assisting families in identifying service providers, locating community resources, and facilitating transitions to the Local Education Agency (LEA). You will also act as an advocate for families at Individual Education Plan (IEP) meetings when needed, while ensuring all documentation and billing are accurate and compliant with state and agency standards.
Our Culture and Values
We are committed to treating families of all races, religions, backgrounds, and cultures with respect and consideration. The Service Coordinator is expected to actively demonstrate a commitment to understanding and advancing diversity, equity, and inclusion efforts. You will embody the Penfield Core Values, fostering an environment of empowerment that builds the family's capacity to navigate their journey.
Application Instructions
Qualified candidates with a Bachelor's Degree in Social Work or a related field and two years of experience in case management are encouraged to apply. Please submit your resume and cover letter detailing your experience with family-centered services and the PCATT model.
Work location
Work model: On-site
Similar Job Opportunities
Skills, education and keywords
Skills: Microsoft Office, Spanish, English, Medicaid, Childcare, Accreditation, Targeted Case Management Billing, Developmental Assessments, Home Visiting, Ifsp.
Education: Bachelor's Degree in Social Work or related field required.
Frequently asked questions about Service Coordinator at Penfield Children's Center
What does a Service Coordinator at Penfield Children's Center do?expand_more
Day-to-day, the Service Coordinator at Penfield Children's Center will provide intensive family support services using coaching strategies; monitor and coordinate timely provision of services for assigned caseload; document services accurately in multiple electronic systems daily; and coordinate with medical providers and locate community resources for families.
What are the requirements for this Service Coordinator role?expand_more
To qualify for the Service Coordinator at Penfield Children's Center position, applicants should have: Bachelor's Degree in Social Work or related field; Two years of work experience coordinating services and providing case management services; Current Wisconsin Social Work License preferred; Valid Wisconsin driver's license; Access to an insured vehicle during working hours; and Computer literacy: Microsoft Office.
Where is the Service Coordinator role at Penfield Children's Center located?expand_more
Service Coordinator at Penfield Children's Center is based in Marquette University, 1250, West Wisconsin Avenue, Westown, Downtown, Milwaukee, Milwaukee County, Wisconsin, 53233, United States. This is a on-site role.