Service Advisors
Not Disclosed•Full-TimeOn-site
location_onAnderson Street, Irving, Dallas County, Texas, 75062, United States
About the Team
Chevrolet of Irving is excited to welcome motivated and customer-focused Service Advisors to join our growing Service Center. As a key representative of our Service Department, you will serve as the primary point of contact for our customers, bridging the gap between vehicle owners and our skilled technicians.
About the Role
In this role, you will act as the expert guide for our customers, helping them understand their vehicle's maintenance and repair needs. You will outline service options, provide clear cost estimates, and coordinate seamlessly with our technicians to ensure high-quality work. Your day will involve managing service documentation, verifying insurance information, arranging loaner vehicles, and maintaining consistent communication to keep customers informed about timelines and progress. We are looking for high achievers who are eager to contribute to our sales goals while delivering a positive and satisfactory service experience.
Hiring Process
All candidates must be at least 18 years of age and legally authorized to work in the United States. A valid driver's license is required. Selected candidates must successfully complete all pre-employment screening processes before onboarding.
Equal Opportunity
We are an Equal Opportunity Employer. We consider qualified applicants regardless of background.
Work location
Work model: On-site
Anderson Street, Irving, Dallas County, Texas, 75062, United States
Irving, Texas
Key Responsibilities
- check_circleExplain maintenance and repair recommendations, costs, and service options to customers
- check_circleMaintain accurate customer and vehicle records, create invoices, and process payments
- check_circleRecommend additional services and products to support department sales goals
- check_circleSchedule service appointments and coordinate with technicians to prepare Repair Orders
- check_circleVerify customer insurance information and coordinate loaner vehicles when needed
- check_circleProvide ongoing progress updates to customers regarding repair timelines and completion
Requirements
- verifiedAt least 18 years of age
- verifiedLegally authorized to work in the United States
- verifiedValid driver's license
- verifiedSales experience
- verifiedWorking knowledge of the automotive industry
- verifiedBasic computer skills
- verifiedAbility to stand, walk, or sit for extended periods (up to 5 hours)
Benefits & Perks
check_circlePaid time off (PTO) and Holiday paycheck_circleCompany paid life insurancecheck_circleMedical, dental, vision, and supplemental insurancecheck_circleFlexible Spending accountsFinancial retirement plans with company matching including 401K and ROTH
