Chevrolet District Manager Parts and Service
Not Disclosed•Full-TimeOn-site
location_onOn-site
About the Role
The District Manager Parts and Service (DMPS) is a strategic field leadership role responsible for driving aftersales performance across a defined region. This position partners closely with dealership leadership to execute GM's Customer Care & Aftersales initiatives, improve customer satisfaction, and grow revenue. The DMPS leverages data-driven insights, operational expertise, and consultative influence to deliver measurable results in a dynamic and evolving automotive landscape.
This role operates with a high degree of autonomy, managing priorities and making decisions that drive business outcomes. You will act as a trusted advisor to dealer leadership, fostering strong partnerships and strategic alignment while resolving complex aftersales customer concerns. The position requires frequent travel to support dealerships across the Grand Island, Nebraska district or region, with up to 50% travel required to engage with dealer partners, conduct performance reviews, and support aftersales initiatives on-site.
Territory & Location
The territory covers the Grand Island and Lincoln, Nebraska market. The selected candidate must live in the territory or relocate to Grand Island or Lincoln, Nebraska, or the surrounding area (within 50 miles). Relocation assistance may be provided. This position requires the ability to legally operate a motor vehicle on a regular basis and successfully complete a Motor Vehicle Report review.
About GM
Our vision is a world with Zero Crashes, Zero Emissions, and Zero Congestion, and we embrace the responsibility to lead the change that will make our world better, safer, and more equitable for all. We believe we all must make a choice every day—individually and collectively—to drive meaningful change through our words, our deeds, and our culture. Every day, we want every employee to feel they belong to one General Motors team.
Hiring Process
Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more about our hiring process, please visit our "How we Hire" resources.
Equal Opportunity & Accommodations
General Motors is committed to being a workplace that is not only free of unlawful discrimination but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status.
General Motors offers opportunities to all job seekers, including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please email us or call us at 1-800-865-7580. In your communication, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Immigration Notice
GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future.
Work location
Work model: On-site
On-site
Key Responsibilities
- check_circleDrive revenue growth and achieve KPIs through Customer Care & Aftersales programs
- check_circleDemonstrate ownership of district performance across revenue, retention, and customer experience
- check_circleAct as a trusted advisor to dealership leadership to foster strategic partnerships
- check_circleDevelop and execute annual business plans using data-driven strategic insights
- check_circleAnalyze dealership marketing strategies to increase service lane traffic
- check_circleResolve aftersales customer concerns including warranty, goodwill, and technical requests
- check_circleLead standardized dealer contact processes to align with GM performance objectives
- check_circleMonitor and deliver on KPIs such as NPS, sales reporting objectives, and service training standards
Requirements
- verifiedBachelor's Degree or equivalent professional experience
- verifiedMinimum 2 years of experience leading and improving dealership Fixed Operations
- verifiedProficiency in Microsoft Excel
- verifiedAbility to legally operate a motor vehicle
- verifiedMust live in Grand Island or Lincoln, Nebraska, or surrounding area (within 50 miles)
- verifiedNo GM immigration sponsorship required
Benefits & Perks
check_circleMedical, dental, and vision insurancecheck_circleHealth Savings Account and Flexible Spending Accountscheck_circleRetirement savings plancheck_circleSickness and accident benefitscheck_circleLife insurancecheck_circlePaid vacation and holidayscheck_circleTuition assistance programscheck_circleEmployee assistance programcheck_circleGM vehicle discounts
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