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  1. Home
  2. chevron_right
  3. customer services
  4. chevron_right
  5. Service Advisor
Hendrick Automotive Group logo

Service Advisor

Not Disclosed•Full-TimeOn-site

location_onBaronial St., Apex, Wake County, North Carolina, 27502, United States

Apply Now

About the Team

At Hendrick Toyota Apex, we are driven by a tradition of winning that is defined not by size, but by how we treat our people and our customers. Our service team operates on core values of Servant Leadership, Integrity, and a Commitment to Customer Enthusiasm. We believe that diversity is strength and that trust and respect within our team allow us to achieve at a high level. Every day, we recommit ourselves to exceeding customer expectations while fostering a culture of continuous improvement and accountability at all levels.

Work location

Work model: On-site

location_on

Baronial St., Apex, Wake County, North Carolina, 27502, United States

Apex, North Carolina

Key Responsibilities

  • check_circleIdentify required maintenance and repair services with customers and technicians
  • check_circleAdvise customers on necessary and recommended vehicle services
  • check_circleSchedule service appointments for customers
  • check_circleOffer additional services and repairs to customers
  • check_circleConduct road tests and inspect customer vehicles

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Skills, education and keywords

Skills: Microsoft Office, Dealership Management System, Automotive, Valid Driver's License.

Education: High School Diploma in Automotive preferred.

Frequently asked questions about Service Advisor at Hendrick Automotive Group

What does a Service Advisor at Hendrick Automotive Group do?expand_more
A Service Advisor at Hendrick Automotive Group is responsible for the following: Identify required maintenance and repair services with customers and technicians; Advise customers on necessary and recommended vehicle services; Schedule service appointments for customers; and Offer additional services and repairs to customers.
What are the requirements for this Service Advisor role?expand_more
Hendrick Automotive Group is looking for candidates who meet the following requirements: High School Diploma; 3-5 years automotive work experience; Valid Driver's License; Intermediate Microsoft Office skills; Knowledge of Dealership Management System; and Working knowledge of vehicle mechanical operations.
Where is the Service Advisor role at Hendrick Automotive Group located?expand_more
Service Advisor at Hendrick Automotive Group is based in Baronial St., Apex, Wake County, North Carolina, 27502, United States. This is a on-site role.
check_circle
Compute costs for replacement parts and labor to restore vehicles
  • check_circleEnter itemized estimates on service orders and explain them to customers
  • check_circleEstimate costs for mechanical, electrical, and other repairs
  • check_circleMaintain CSI scores at or above company standards
  • check_circleEnsure work area remains organized, clean, and safe
  • Requirements

    • verifiedHigh School Diploma
    • verified3-5 years automotive work experience
    • verifiedValid Driver's License
    • verifiedIntermediate Microsoft Office skills
    • verifiedKnowledge of Dealership Management System
    • verifiedWorking knowledge of vehicle mechanical operations

    Nice to Have

    Automobile Salesperson License

    Hendrick Automotive Group cover image
    Hendrick Automotive Group logo
    Company

    Hendrick Automotive Group

    Industry

    Retail Motor Vehicles

    Headquarters

    Charlotte, NC

    Open Roles

    6

    Hendrick Automotive Group operates as a major retailer of motor vehicles within the United States, with its headquarters located in Charlotte, North Carolina. As the largest privately held automotive retail organization in the country, the company manages a vast network spanning from the Carolinas to California. Its footprint includes 96 dealership locations, 21 collision centers, and four accessories distributor installers across 13 states, representing 133 franchises and 26 manufacturer nameplates.
    View company profilearrow_forwardlanguageWebsitelinkLinkedIn
    Quick Overview

    Experience

    3-5 yrs (Mid Level)

    Education

    High School Diploma in Automotive preferred

    Job Type

    Full-Time

    Skills Required

    Microsoft OfficeDealership Management SystemAutomotiveValid Driver's License
    arrow_forward
    Is this Service Advisor job remote, hybrid, or on-site?
    expand_more
    Hendrick Automotive Group has listed this Service Advisor role as on-site.
    How much experience is required for this Service Advisor role?expand_more
    Service Advisor at Hendrick Automotive Group typically requires 3–5 years of relevant experience at the mid level level.
    What skills do you need for the Service Advisor role at Hendrick Automotive Group?expand_more
    Key skills for Service Advisor at Hendrick Automotive Group include Microsoft Office; Dealership Management System; Automotive; and Valid Driver's License.
    What education is required for Service Advisor at Hendrick Automotive Group?expand_more
    Educational requirements for this role: High School Diploma in Automotive preferred.
    What category does the Service Advisor role belong to?expand_more
    Service Advisor at Hendrick Automotive Group is part of the customer services job category on Recrutus.

    About Hendrick Automotive Group

    Hendrick Automotive Group operates as a major retailer of motor vehicles within the United States, with its headquarters located in Charlotte, North Carolina. As the largest privately held automotive retail organization in the country, the company manages a vast network spanning from the Carolinas to California. Its footprint includes 96 dealership locations, 21 collision centers, and four accessories distributor installers across 13 states, representing 133 franchises and 26 manufacturer nameplates.

    Browse more roles: All Hendrick Automotive Group jobs, customer services jobs on Recrutus.

    Recrutus

    Curating the world's most innovative career opportunities. We bridge the gap between visionary talent and industry-leading companies.

    Search roles by city, category, skill, or job type — explore verified employers, salary benchmarks, and remote-friendly teams across India and beyond.

    publiclanguageshare
    Job seekers
    Browse jobsCompanies hiringRemote jobsJobs by locationJobs by cityJobs by categoryCareer guidesCareer blogSalary insights
    Job types
    Contractor jobsFull-Time jobsIntern jobsOther jobsPart-Time jobsPer-Diem jobsTemporary jobs
    Top states
    Jobs in TexasJobs in New YorkJobs in CaliforniaJobs in FloridaJobs in North CarolinaJobs in TennesseeAll states →
    Top categories
    Healthcare & Nursing jobsLogistics & Warehouse jobsEngineering jobsSales jobsIT jobsAccounting & Finance jobsHospitality & Catering jobs
    Popular skills
    CDL A jobsRegistered Nurse jobsBLS jobsEnglish jobs
    Featured employers
    Company
    About usFAQContactPrivacy policyUS privacy notice

    Recrutus helps candidates discover roles that match their skills and helps teams reach qualified applicants faster. Browse by metro, discipline, or work style — from internships to senior leadership.

    © 2026 Recrutus. All rights reserved.
    Terms of serviceCookie policyAcceptable useDMCA policyEmployer termsCandidate terms
    Accessibility