Senior System Analyst
Not Disclosed•Full-TimeRemote
location_onSaint Stephens African Methodist Episcopal Church, Red Cross Street, Brooklyn, Wilmington, New Hanover County, North Carolina, 28401, United States
About the Role
This position serves as the critical bridge between business strategy and technical execution within the Maximus project environment. As the primary liaison between project business staff and technical teams, you will translate complex business needs into clear, actionable system requirements. Your work ensures that project objectives, deliverables, and operational workflows are perfectly aligned, driving efficiency and reliability across our application landscape.
In this role, you will navigate a dynamic mix of SaaS platforms, cloud-based services, and on-premises systems. From CRM and customer-experience tools to financial ERP applications, you will define data flows, design reports, and support system integration efforts. Whether leading requirements development or coaching team members, your focus remains on delivering high-quality solutions that support decision-making and operational excellence.
Hiring Process
Candidates requiring assistance during any phase of the employment process, including accessing job postings, completing assessments, or participating in interviews, due to a disability, medical condition, or physical or mental impairment, should contact People Operations at applicantaccom@maximus.com for reasonable accommodations.
Equal Opportunity & Culture
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected characteristics.
Our compensation philosophy is transparent and comprehensive. While annual salary is one component of our total rewards package, we also offer short- and long-term incentives, program-specific awards, health insurance, life and disability insurance, a retirement savings plan, and paid time off. Compensation is determined by factors such as job location, education, experience, and market value, and we do not use an applicant's salary history in determining compensation. We are committed to complying with all regulatory minimum wage rates and exempt salary thresholds.
Work location
Work model: Remote
Saint Stephens African Methodist Episcopal Church, Red Cross Street, Brooklyn, Wilmington, New Hanover County, North Carolina, 28401, United States
Wilmington, North Carolina
Similar Job Opportunities
Skills, education and keywords
Skills: Agile, Scrum, Kanban, Jira, BPMN 2.0, Saas, CRM, Salesforce, Dynamics, Genesys Cloud CX.
Education: Bachelor's degree in relevant field of study or equivalent combination of education and experience.
Frequently asked questions about Senior System Analyst at Maximus
What does a Senior System Analyst at Maximus do?expand_more
A Senior System Analyst at Maximus is responsible for the following: Translate business knowledge into detailed system and process requirements; Act as primary liaison between business stakeholders and technical staff; Define and document data extracts, process flows, and report specifications; and Support system integration efforts involving SaaS platforms and cloud applications.
What are the requirements for this Senior System Analyst role?expand_more
Maximus is looking for candidates who meet the following requirements: Bachelor's degree in relevant field of study and 5+ years of relevant professional experience; Proficiency in SQL and RDBMS; Experience with Agile methodologies (Scrum or Kanban) and Jira; Proficiency in BPMN 2.0; Experience with SaaS, APIs, and cloud-based services; and Experience with CRM platforms (Salesforce, Dynamics, Genesys Cloud CX).
Where is the Senior System Analyst role at Maximus located?expand_more
Senior System Analyst at Maximus is based in Saint Stephens African Methodist Episcopal Church, Red Cross Street, Brooklyn, Wilmington, New Hanover County, North Carolina, 28401, United States. This is a remote role.