Senior System Analyst
Not Disclosed•Full-TimeRemote
location_onKansas State Capitol, 300, Southwest 10th Avenue, Topeka, Shawnee County, Kansas, 66612, United States
About the Role
Maximus is seeking a Senior System Analyst to serve as a critical bridge between business stakeholders, technical teams, and project leadership. In this remote position, you will support complex application development, systems integration, and operational initiatives across enterprise environments. Your primary mission is to ensure that business requirements are accurately captured, translated, and implemented within robust system and process solutions.
You will act as the principal liaison for assigned projects, defining and documenting both business and technical needs. This role involves developing a deep understanding of business processes and operational workflows to create detailed functional and technical specifications. You will guide requirements development, manage timelines and resources, and evaluate enhancements to improve application efficiency and reliability.
The day-to-day work includes analyzing system interfaces and data flows across cloud-based and on-premises applications, supporting customer application development involving SaaS platforms (such as CRM and ERP systems), and designing reports that drive project operations and decision-making. You will also participate in system testing, design reviews, and code walkthroughs to validate requirements and ensure compliance with quality standards, while providing guidance and coaching to team members within your area of expertise.
Work location
Work model: Remote
Kansas State Capitol, 300, Southwest 10th Avenue, Topeka, Shawnee County, Kansas, 66612, United States
Topeka, Kansas
Key Responsibilities
- check_circleTranslate business knowledge into detailed system and process requirements
- check_circleAct as primary liaison between business stakeholders and technical teams
- check_circleEvaluate and recommend enhancements to application efficiency and reliability
- check_circleDefine and document data extracts, process flows, and report structures
- check_circleSupport customer application development and SaaS systems integration efforts
- check_circleAnalyze and document system interfaces, data flows, and integration points
- check_circleDesign and produce ad hoc and recurring reports to support project operations
- check_circleParticipate in system testing, design reviews, and code walkthroughs
- check_circleAudit and report on application performance to ensure QA/QC compliance
- check_circleProvide guidance, coaching, and training to other employees within the job area
- check_circleLead requirements development including work plans, timelines, and resource management
Requirements
- verifiedBachelor's degree in relevant field of study and 5+ years of relevant professional experience
- verifiedAgile methodologies (Scrum or Kanban) experience
- verifiedBPMN 2.0 proficiency
- verifiedSaaS, API, and cloud-based services experience
- verifiedCRM platforms (Salesforce, Dynamics, Genesys Cloud CX) experience
- verifiedFinancial ERP systems (Oracle, SAP, Workday) experience
- verifiedAI-enabled analysis and documentation tools experience
- verifiedProcess-automation technologies (RPA, UiPath, Blue Prism, Power Automate) experience
- verifiedSQL and RDBMS proficiency
- verifiedAWS Cloud services experience
- verifiedJira or similar work-management tools experience
Nice to Have
Demonstrated experience applying Agile methodologies (Scrum or Kanban) for backlog refinement, user-story development, acceptance-criteria definition, and estimation using Jira or comparable tools. Proficiency in Business Process Model and Notation (BPMN 2.0) for documenting current-state and future-state workflows. Experience supporting customer application development and systems integration involving SaaS products, APIs, and cloud-based services. Experience supporting CRM platforms (e.g., Salesforce, Dynamics, or comparable systems) and customer-experience technologies, including Genesys Cloud CX. Familiarity with digital-experience solutions, customer-journey mapping, and omnichannel service-delivery platforms. Experience working with document-management systems, workflow automation tools, and content-services platforms. Exposure to financial ERP systems (e.g., Oracle, SAP, Workday, or similar) and understanding of financial data flows and business processes. Proficiency with AI-enabled analysis and documentation tools, including platforms that support automated requirements generation, data analysis, or process optimization. Experience with process-automation technologies (e.g., RPA tools such as UiPath, Blue Prism, or Power Automate). Strong working knowledge of Structured Query Language (SQL) and Relational Database Management Systems (RDBMS). Understanding of data-modeling concepts, data governance principles, and data-quality frameworks. Experience collaborating with cross-functional teams within large, matrixed organizational environments. Extensive experience working with Jira or similar work-management and tracking tools. Experience working with AWS Cloud services, including data-integration, analytics, and application-development components. Strong analytical, communication, and documentation skills, with the ability to convey complex technical information to non-technical audiences.
Similar Job Opportunities
Skills, education and keywords
Skills: Agile, Scrum, Kanban, Jira, BPMN 2.0, Saas, Apis, CRM, Salesforce, Dynamics.
Education: Bachelor's degree in relevant field of study or equivalent combination of education and experience.
Frequently asked questions about Senior System Analyst at Maximus
What does a Senior System Analyst at Maximus do?expand_more
Day-to-day, the Senior System Analyst at Maximus will translate business knowledge into detailed system and process requirements; act as primary liaison between business stakeholders and technical teams; evaluate and recommend enhancements to application efficiency and reliability; and define and document data extracts, process flows, and report structures.
What are the requirements for this Senior System Analyst role?expand_more
To qualify for the Senior System Analyst at Maximus position, applicants should have: Bachelor's degree in relevant field of study and 5+ years of relevant professional experience; Agile methodologies (Scrum or Kanban) experience; BPMN 2.0 proficiency; SaaS, API, and cloud-based services experience; CRM platforms (Salesforce, Dynamics, Genesys Cloud CX) experience; and Financial ERP systems (Oracle, SAP, Workday) experience.
Where is the Senior System Analyst role at Maximus located?expand_more
Senior System Analyst at Maximus is based in Kansas State Capitol, 300, Southwest 10th Avenue, Topeka, Shawnee County, Kansas, 66612, United States. This is a remote role.
Is this Senior System Analyst job remote, hybrid, or on-site?expand_more
Maximus has listed this Senior System Analyst role as remote.
How much experience is required for this Senior System Analyst role?expand_more
Senior System Analyst at Maximus typically requires 5+ years of relevant experience at the senior level.
What skills do you need for the Senior System Analyst role at Maximus?expand_more
Key skills for Senior System Analyst at Maximus include Agile; Scrum; Kanban; Jira; BPMN 2.0; Saas; Apis; and CRM.
What education is required for Senior System Analyst at Maximus?expand_more
Educational requirements for this role: Bachelor's degree in relevant field of study or equivalent combination of education and experience.
What category does the Senior System Analyst role belong to?expand_more
Senior System Analyst at Maximus is part of the it job category on Recrutus.