
location_onLittle Rock Trail, Warehouse District, Raleigh, Wake County, North Carolina, 27602, United States
We are building the first super app to manage car ownership—an industry where the experience is stuck in the 90s. More than 80% of Americans see car ownership as a necessity, yet costs now exceed 20% of average household income. Jerry.ai is America's first and only super app to radically simplify car ownership, redefining how people manage one of their most expensive and time-consuming assets.
Backed by artificial intelligence and machine learning, we simplify and automate owning and maintaining a car while providing personalized services for all car owners' needs. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7-star rating in the App Store, serving more than 5 million customers.
Founded in 2017 by serial entrepreneurs and backed by over $240 million in financing, we are a team of passionate, curious, and egoless people who love solving real-world problems. We are proud to be an Equal Employment Opportunity employer, prohibiting discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable laws.
You will sit at the intersection of product, engineering, and applied AI, building and scaling a sophisticated system that already automates over 70% of inbound sales and service requests. This role is designed for a technical product manager ready to own the evolution of an AI-powered customer experience. You will lead a strategic area leveraging LLMs, agents, and internal APIs to automate a fragmented, $2T market.
Your day-to-day will involve partnering with leaders in AI to integrate Jerry.ai services directly into the ChatGPT App and pioneering new model capabilities. You will define how modern LLM systems, human-in-the-loop feedback, and computer-use agents redefine an entire industry, not just optimizing flows. As the technical translator between engineering and the broader organization, you will establish AI best practices and platform standards, working closely with partners at OpenAI to evaluate and deploy the next generation of voice models and workflow automation.
While we appreciate your interest and application, only applicants under consideration will be contacted. If you need assistance or an accommodation due to a disability during the application process, please contact us at recruiting@jerry.ai.
Work model: On-site
Little Rock Trail, Warehouse District, Raleigh, Wake County, North Carolina, 27602, United States
Raleigh, North Carolina
Jerry, headquartered in Palo Alto, CA, operates within the software development industry as a dedicated provider of the AllCar app. This platform serves vehicle owners across the United States by streamlining the entire car ownership lifecycle through artificial intelligence and human support. Since its launch in 2019, the company has focused on transforming how consumers purchase insurance, manage financing, and handle vehicle maintenance.
The AllCar application integrates several specialized tools designed to reduce costs and improve safety. PriceProtect allows users to compare rates from over 50 insurance providers, while GarageGuard offers vehicle diagnostics, maintenance reminders, and repair cost estimates. DriveShield tracks driving behavior to encourage safer habits and offer rewards. The service is designed to handle these tasks digitally, minimizing the need for phone calls unless specifically requested by the user.
With a user base of 5 million nationwide, Jerry has established itself as a top-rated application in its category. The organization maintains a global footprint with its main office in Silicon Valley, additional locations in Toronto and Buffalo, and remote employees spanning four countries. The company is led by experts in fintech, insurtech, and the automotive sector, emphasizing a culture of rapid innovation and customer-centric service. Recognitions include inclusion on the Y Combinator Top Companies List and the Forbes/Statista America's Best Startup Employers ranking.
Browse more roles: All Jerry jobs, it jobs on Recrutus.
Experience
4+ yrs (Senior)
Job Type
Full-Time