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  1. Home
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  3. accounting & finance
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  5. Senior Patient Account Representative - Follow Up and Denials
OU Health logo

Senior Patient Account Representative - Follow Up and Denials

Not Disclosed•Full-TimeRemote

location_onMain Street Parking Garage, 119, West Main Street, Central Business District, Oklahoma City, Oklahoma County, Oklahoma, 73102, United States

Apply Now

About the Role

The Senior Patient Account Representative serves as a critical link within the Revenue Integrity department, specifically focusing on the Follow Up and Denials functions. This role is designed for candidates with specialized experience in navigating complex billing cycles, resolving denials, and ensuring the financial health of patient accounts. You will operate under general supervision, participating in the full spectrum of accounts receivable activities, from initial charge entry to final credit balance resolution.

In this position, you will manage the reconciliation of daily IDX system receivables reports and balance monthly transactions, providing essential summaries to faculty and department administration. The role requires a high degree of attention to detail as you review admitting records, verify insurance coverage, and process both inpatient and outpatient documentation. You will act as a primary point of contact for patients and third-party carriers, resolving issues regarding statements, coverage, and non-payments while maintaining accurate records of all interactions.

Work Environment & Eligibility

This is a remote position open to candidates residing and working full-time in Arkansas, Kansas, Missouri, Oklahoma, or Texas. The standard schedule is Monday through Friday, 8:00 AM to 5:00 PM, with some flexibility available. The role demands proficiency with IDX billing systems and Microsoft Office tools, alongside strong verbal and written communication skills to effectively interact with patients, physicians, and insurance agencies.

Hiring Process

Interested candidates are encouraged to contact a recruiter to discuss competitive wages and the comprehensive total rewards package. OU Health is an equal opportunity employer committed to creating a diverse and inclusive workforce. We offer a benefits package designed to meet your specific needs, including PTO, 401(k) options, and medical and dental plans, ensuring peace of mind for you and your family.

Work location

Work model: Remote

location_on

Main Street Parking Garage, 119, West Main Street, Central Business District, Oklahoma City, Oklahoma County, Oklahoma, 73102, United States

Oklahoma City, Oklahoma

Key Responsibilities

  • check_circleReview admitting records and extract relevant patient information
  • check_circleIdentify delinquent accounts and initiate collection activities
  • check_circleRecord CPT and ICD-9 codes on billing forms
  • check_circleReconcile daily IDX system receivables reports for administration
  • check_circleGenerate cash totals and balance batches against source documents
  • check_circleContact patients and carriers regarding claim delays or denials
  • check_circleEnter and verify charge data using alphanumeric keyboards
  • check_circleContact insurance carriers to verify coverage types and extents
  • check_circlePost receipts, denials, and refund checks to patient accounts
  • check_circleManage patient scheduling and registration processes

Requirements

  • verifiedHigh School Diploma or GED
  • verified3-5 years of experience in Medical Billing, Medical Collections, or Medical Billing Systems
  • verifiedProficient with Microsoft Office tools
  • verifiedMust reside and work full-time in AR, KS, MO, OK, or TX

Nice to Have

Experience with IDX billing system.

OU Health logo
Company

OU Health

Industry

accounting & finance

View company profilearrow_forwardlanguageWebsite
Quick Overview

Experience

3-5 yrs (Senior)

Education

High School Diploma or GED required

Job Type

Full-Time

Skills Required

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Skills, education and keywords

Skills: Medical Billing, Medical Collections, Medical Billing Systems, Idx, CPT Codes, Icd-9 Codes, Microsoft Office.

Education: High School Diploma or GED required.

Frequently asked questions about Senior Patient Account Representative - Follow Up and Denials at OU Health

What does a Senior Patient Account Representative - Follow Up and Denials at OU Health do?expand_more
A Senior Patient Account Representative - Follow Up and Denials at OU Health is responsible for the following: Review admitting records and extract relevant patient information; Identify delinquent accounts and initiate collection activities; Record CPT and ICD-9 codes on billing forms; and Reconcile daily IDX system receivables reports for administration.
What are the requirements for this Senior Patient Account Representative - Follow Up and Denials role?expand_more
OU Health is looking for candidates who meet the following requirements: High School Diploma or GED; 3-5 years of experience in Medical Billing, Medical Collections, or Medical Billing Systems; Proficient with Microsoft Office tools; and Must reside and work full-time in AR, KS, MO, OK, or TX.
Where is the Senior Patient Account Representative - Follow Up and Denials role at OU Health located?expand_more
Senior Patient Account Representative - Follow Up and Denials at OU Health is based in Main Street Parking Garage, 119, West Main Street, Central Business District, Oklahoma City, Oklahoma County, Oklahoma, 73102, United States. This is a remote role.
Is this Senior Patient Account Representative - Follow Up and Denials job remote, hybrid, or on-site?expand_more
OU Health has listed this Senior Patient Account Representative - Follow Up and Denials role as remote.
How much experience is required for this Senior Patient Account Representative - Follow Up and Denials role?expand_more
Senior Patient Account Representative - Follow Up and Denials at OU Health typically requires 3–5 years of relevant experience at the senior level.
What skills do you need for the Senior Patient Account Representative - Follow Up and Denials role at OU Health?expand_more
Key skills for Senior Patient Account Representative - Follow Up and Denials at OU Health include Medical Billing; Medical Collections; Medical Billing Systems; Idx; CPT Codes; Icd-9 Codes; and Microsoft Office.
What education is required for Senior Patient Account Representative - Follow Up and Denials at OU Health?expand_more
Educational requirements for this role: High School Diploma or GED required.
What category does the Senior Patient Account Representative - Follow Up and Denials role belong to?expand_more
Senior Patient Account Representative - Follow Up and Denials at OU Health is part of the accounting & finance job category on Recrutus.
Recrutus

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Search roles by city, category, skill, or job type — explore verified US employers, salary benchmarks, and remote-friendly teams hiring nationwide.

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Browse jobsCompanies hiringRemote jobsJobs by locationJobs by cityJobs by categoryJobs by skillCareer guidesCareer blogSalary insights
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Recrutus helps candidates discover roles that match their skills and helps teams reach qualified applicants faster. Browse by metro, discipline, or work style — from internships to senior leadership.

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Medical Billing
Medical Collections
Medical Billing Systems
Idx
CPT Codes
Icd-9 Codes
Microsoft Office
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