Senior Manager of Chapter Relations
Not Disclosed•Full-TimeOn-site
location_onOn-site
About the Role
The Senior Manager of Chapter Relations serves as the primary strategic liaison between IIBEC Headquarters and its local chapters. This role exists to strengthen chapter engagement, ensure alignment with IIBEC's mission and strategic goals, and empower chapter leaders to deliver high-quality programming and member experiences. By fostering consistent communication, governance support, and best practices, the Senior Manager promotes organizational cohesion and sustainable growth across the network.
In this position, you will build strong relationships with chapter leaders to understand their unique needs and challenges. You will act as a technical support resource for IIBEC-provided websites, maintain critical records of bylaws and policy guidelines, and facilitate the development of board transition resources. The role involves a dynamic mix of governance oversight, event coordination, and data-driven continuous improvement to enhance the health and vitality of the chapter network.
Hiring Process
To apply, please send your resume and cover letter, including your salary requirements and date of availability, to Careers@iibec.org.
Our Culture & Commitment
IIBEC is committed to providing a workplace free from discrimination. We do not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. This commitment extends to all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, and discipline. IIBEC also provides reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws.
Work location
Work model: On-site
On-site
Key Responsibilities
- check_circleServe as primary liaison between IIBEC HQ and local chapters to strengthen engagement
- check_circleOversee chapter tax filing compliance and maintain federal group exemption status
- check_circleProvide technical support and training for IIBEC-provided websites and resources
- check_circleFacilitate the Outstanding Chapter Awards program and Leadership Development Workshop
- check_circleSupport chapters in planning and delivering meetings and educational programs
- check_circleUpdate the national calendar to reflect chapters and branches events
- check_circleTrack chapter activity metrics and prepare reports on trends and performance
- check_circleCollaborate with internal teams to align national and chapter-level initiatives
- check_circleAssist chapters with board elections, annual rollovers, and leadership transitions
- check_circleDevelop communication channels, toolkits, and guidance materials for chapter leaders
- check_circleMaintain records of chapter bylaws and ensure alignment with strategic plans
Requirements
- verifiedBachelor's degree in association management, nonprofit administration, communications, or related field
- verified4+ years of experience working with volunteer leaders, chapters, or affiliated organizations
- verifiedExperience interpreting and applying governance documents such as bylaws and policies
Nice to Have
Experience working within a professional association or nonprofit organization. Familiarity with chapter-based organizational models. Experience with association management systems (AMS) or CRM platforms. Knowledge of volunteer engagement and leadership development best practices.
