
location_onRenaissance Seattle Hotel, 515, Madison Street, Central Business District, First Hill, Seattle, King County, Washington, 98104, United States
Network Planning Solutions is the engine behind Amazon's customer service network of the future. We are a group of scientific innovators obsessed with transforming millions of manual planning decisions into AI-powered precision. Our mission is to architect and orchestrate a global network that continuously learns, predicts, and optimizes. By building AI-native solutions, we deliver seamless customer experiences and empower associates to focus on high-value work, driving measurable business impact at a global scale.
As a Sr. Manager, Applied Science, you will own the scientific innovation and research initiatives that make this vision possible. This role is not just about building models; it is about creating 'delight' by discovering and deploying the science that delivers exactly what our customers need, right when they need it. You will lead a team of applied scientists to redefine our global network, translating complex data patterns into breakthrough AI capabilities that power intuitive human experiences.
Your day will be a dynamic blend of scientific innovation and strategic problem-solving. You will navigate ambiguity through experimentation, balancing the drive for next-generation AI-native models with operational constraints. You will partner with Engineering, Product, and Operations teams to ensure robust performance, explainability, and seamless integration of your solutions. Ultimately, you will influence senior leadership by translating complex algorithms into clear business value, ensuring that every hypothesis is validated and every deployment drives meaningful outcomes.
We are looking for individuals ready to transform complex data patterns into breakthrough capabilities. If you are passionate about building the AI/ML intelligence that makes orchestrating complex global operations feel effortless, we invite you to apply.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit our accommodations page for more information.
Work model: On-site
Renaissance Seattle Hotel, 515, Madison Street, Central Business District, First Hill, Seattle, King County, Washington, 98104, United States
Seattle, Washington
10+ years of practical work applying ML to solve complex problems for large-scale applications. 5+ years of hands-on work in big data, machine learning and predictive modeling. 5+ years of people management experience. PhD in Computer Science (Machine Learning, AI, Statistics, or equivalent). Experience developing, deploying and managing AI products at scale. Experience building complex highly-scalable systems that involve predictive models or applications of machine learning.
Skills: Machine Learning, Ai, Big Data, Predictive Modeling.
Education: Master's degree in Computer Science (Machine Learning, AI, Statistics, or equivalent) required; PhD in Computer Science (Machine Learning, AI, Statistics, or equivalent) preferred.