
location_onCrooms Drive, Lanier Heights, Macon, Bibb County, Georgia, 31217, United States
The Senior Product Manager, Agentic AI will lead the strategy, design, and execution of autonomous and semi-autonomous AI agents within a regulated healthcare environment. This role focuses on transforming manual workflows into AI-orchestrated systems that improve efficiency and quality while adhering to strict clinical safety and compliance guardrails.
You will define the long-term roadmap for agentic AI capabilities, including multi-agent orchestration and personalized digital front-door experiences. Your work involves identifying high-friction manual tasks and decomposing them into intents and data dependencies suitable for agentic execution. Partnering closely with engineering, you will define agent architecture, including retrieval-augmented generation (RAG), tool usage, memory, and state management.
A critical part of your day-to-day is ensuring all agent behaviors align with HIPAA, clinical safety standards, and promotional review committee (PRC) requirements. You will standardize Human-in-the-Loop (HIL) patterns and escalation paths to ensure agents are reliable, auditable, and trustworthy. Additionally, you will own evaluation frameworks and track KPIs related to resolution accuracy, engagement, and operational efficiency.
For applications and inquiries, please contact hirings@openkyber.com.
Work model: On-site
Crooms Drive, Lanier Heights, Macon, Bibb County, Georgia, 31217, United States
Macon, Georgia
Proven track record of deploying AI solutions in healthcare, life sciences, or financial services. Experience building internal AI infrastructure or platforms used by multiple cross-functional teams. Familiarity with clinical safety standards, EHR integrations (e.g., FHIR APIs), and healthcare-specific compliance.
Skills: Agentic Ai, Multi-Agent Orchestration, Retrieval-Augmented Generation, Rag, LLM-As-A-Judge, LLMS, Agentic Frameworks, Langchain, Autogen, Model Context Protocol.
Education: Bachelor's degree in CS, Engineering, Mathematics, or related technical field required.
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