Senior Lead AI Engineer (Gen AI Platform Services)

About Capital One and Our Mission

At Capital One, we are creating responsible and reliable AI systems to change banking for good. For years, we have been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent, combined with our deep experience in machine learning, position us at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking.

We are committed to building world-class applied science and engineering teams to deliver industry-leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. In this role, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and the businesses that rely on the products and services we build.

About the Team

The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with partners across the company to advance the state of the art in science and AI engineering. Our team builds and deploys proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI in responsible and scalable ways for the highest leverage impact.

The Role and Your Impact

As a Senior Lead AI Engineer, you will partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. You will be responsible for designing, developing, testing, deploying, and supporting AI software components, including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability.

You will leverage a broad stack of Open Source and SaaS AI technologies to invent and introduce state-of-the-art LLM optimization techniques. Your work will directly improve the performance, scalability, cost, latency, and throughput of large-scale production AI systems. Additionally, you will contribute to the technical vision and long-term roadmap of foundational AI systems at Capital One, forging new paths to achieve business goals when the route is unknown.

Our Culture and Values

We are looking for individuals who love to build systems, take pride in the quality of their work, and share our passion to do the right thing. You will thrive in an environment where you are encouraged to stay abreast of the latest research and intuitively understand scientific publications to judiciously apply novel techniques in production. We value those who adapt quickly, thrive on bringing clarity to big, undefined problems, and have the courage to share new ideas even when they are unproven.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. We promote a drug-free workplace and consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws.

Application and Hiring Process

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. This role is expected to accept applications for a minimum of 5 business days. No agencies please.

If you require an accommodation to apply for a position, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information provided will be kept confidential and used only to the extent required to provide needed reasonable accommodations. For technical support or questions about the recruiting process, please send an email to Careers@capitalone.com.