Senior Internal Communications Specialist
Not Disclosed•Full-TimeOn-site
location_on181, Autumn Court, Autumn Ridge, North Liberty, Johnson County, Iowa, 52317, United States
About GreenState
At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success—now and in the future—is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life.
About the Role
The Senior Internal Communications Specialist serves as a key partner in how communication is planned, created, coordinated, and shared internally across the organization. This role blends content development, copywriting, and organizational communications to make complex information clear, actionable, and accessible. You will support both day-to-day operations and broader organizational initiatives by partnering with subject matter experts and cross-functional stakeholders to shape accurate, user-centered content.
In this position, you will act as a writing and editing support partner, improving clarity, structure, and consistency while maintaining original intent and approved style guidelines. Your day-to-day involves turning complex processes, decisions, and initiatives into clear, plain-language messages that inform, build trust, and support shared understanding. You will champion content standards to create a cohesive experience, ensuring messaging is aligned, timely, and effectively sequenced across channels like the intranet, email, and knowledge platforms.
Hiring Process
This position reports to the Manager of Internal Communications. GreenState Credit Union is an EEO/AA Employer and strongly encourages all individuals to apply for openings with the credit union.
Work location
Work model: On-site
181, Autumn Court, Autumn Ridge, North Liberty, Johnson County, Iowa, 52317, United States
North Liberty, Iowa
Key Responsibilities
- check_circleImprove clarity, structure, and consistency of stakeholder-provided content
- check_circleCreate clear, engaging, and inclusive content for internal communications and process documentation
- check_circleTransform complex processes into clear, plain-language messages
- check_circleDevelop and maintain process-driven content such as procedures and knowledge articles
- check_circleCoordinate content workflows, timelines, and approvals across channels
- check_circleCollaborate across teams to align messaging and reinforce key initiatives
- check_circleApply best practices in content writing, formatting, and metadata to improve findability
- check_circleMeasure content effectiveness using feedback and data to refine approaches
- check_circleManage and strengthen the ongoing content governance process
- check_circlePartner with subject matter experts to shape accurate, user-centered content
Requirements
- verifiedBachelor's degree in journalism, communications, marketing, creative writing, or related field preferred; high school diploma required
- verified5-7 years of experience in copywriting, communications, marketing, or related field
- verifiedWorking knowledge of AP Style
- verifiedProficiency with Microsoft Office
- verifiedMust be bondable
Nice to Have
Bachelor's degree in journalism, communications, marketing, creative writing, or a related field. Financial services or regulated-industry experience. Proficiency with Microsoft Office and experience working within content management tools.
Similar Job Opportunities
Skills, education and keywords
Skills: Copywriting, Content Development, Organizational Communications, Content Strategy, Content Management System, Microsoft Office, Content Management Tools, Ap Style.
Education: Bachelor's degree in journalism, communications, marketing, creative writing, or a related field preferred; High school diploma or equivalent required.
Frequently asked questions about Senior Internal Communications Specialist at GreenState Credit Union
What does a Senior Internal Communications Specialist at GreenState Credit Union do?expand_more
Day-to-day, the Senior Internal Communications Specialist at GreenState Credit Union will improve clarity, structure, and consistency of stakeholder-provided content; create clear, engaging, and inclusive content for internal communications and process documentation; transform complex processes into clear, plain-language messages; and develop and maintain process-driven content such as procedures and knowledge articles.
What are the requirements for this Senior Internal Communications Specialist role?expand_more
To qualify for the Senior Internal Communications Specialist at GreenState Credit Union position, applicants should have: Bachelor's degree in journalism, communications, marketing, creative writing, or related field preferred; high school diploma required; 5-7 years of experience in copywriting, communications, marketing, or related field; Working knowledge of AP Style; Proficiency with Microsoft Office; and Must be bondable.
Where is the Senior Internal Communications Specialist role at GreenState Credit Union located?expand_more
Senior Internal Communications Specialist at GreenState Credit Union is based in 181, Autumn Court, Autumn Ridge, North Liberty, Johnson County, Iowa, 52317, United States. This is a on-site role.
Is this Senior Internal Communications Specialist job remote, hybrid, or on-site?expand_more
GreenState Credit Union has listed this Senior Internal Communications Specialist role as on-site.
How much experience is required for this Senior Internal Communications Specialist role?expand_more
Senior Internal Communications Specialist at GreenState Credit Union typically requires 5–7 years of relevant experience at the senior level.
What skills do you need for the Senior Internal Communications Specialist role at GreenState Credit Union?expand_more
Key skills for Senior Internal Communications Specialist at GreenState Credit Union include Copywriting; Content Development; Organizational Communications; Content Strategy; Content Management System; Microsoft Office; Content Management Tools; and Ap Style.
What education is required for Senior Internal Communications Specialist at GreenState Credit Union?expand_more
Educational requirements for this role: Bachelor's degree in journalism, communications, marketing, creative writing, or a related field preferred; and High school diploma or equivalent required.
What category does the Senior Internal Communications Specialist role belong to?expand_more
Senior Internal Communications Specialist at GreenState Credit Union is part of the pr, advertising & marketing job category on Recrutus.
About GreenState Credit Union
GreenState Credit Union operates within the financial services sector, maintaining its headquarters in North Liberty, Iowa. Established in 1938, this member-owned financial cooperative has expanded to manage over $10 billion in assets and serves a membership base exceeding 400,000 individuals across 35 office locations. The organization holds Federal Deposit Insurance Corporation equivalent coverage through the National Credit Union Administration (NCUA) and adheres to Equal Housing Opportunity standards.
Eligibility for membership extends to residents and employees within specific counties in Iowa and Illinois. Additionally, direct relatives of existing members qualify for participation, alongside students, staff, and alumni associated with the University of Iowa. The cooperative structure ensures that operations prioritize the financial well-being of its community members rather than external shareholders.
Browse more roles: All GreenState Credit Union jobs, pr, advertising & marketing jobs on Recrutus.