Senior Client Services Manager

About the Team

Azerion is a global digital entertainment and media platform that combines creative and technology to deliver brand performance and monetize publishers. Headquartered in Amsterdam with over 1,250 employees across nearly 30 global offices, we are one of the world's fastest-growing digital companies. We own the creative and technology in our platform, offering partners unrivaled audience insight, brand safety, efficiency, and effectiveness across Display, OLV, CTV, Gaming, DOOH, and Audio.

At Azerion US, we embrace diverse perspectives and build teams with unique experiences and backgrounds. Our culture is driven by five core values: Excellence in all that we do; Ownership to shape outcomes; Collaboration for shared success; Innovation to drive progress; and Communication built on transparency and trust.

About the Role

The Senior Client Services Manager serves as a key strategic partner responsible for driving client retention, revenue growth, and overall satisfaction across high-priority accounts. Acting as the primary advocate for clients, you will collaborate closely with Sales Directors, Trading, Analytics, and Strategy teams to deliver best-in-class digital advertising solutions.

In this role, you will translate business objectives into actionable strategies that maximize performance and strengthen relationships. You will thrive in a fast-paced, results-oriented environment where you leverage data and insights to drive decision-making. The position requires a seasoned professional who can navigate cross-functional teams, anticipate client needs, and foster long-term partnerships through quarterly business reviews, strategy sessions, and educational workshops. You will also play a vital role in mentoring junior team members and supporting the Director of Client Services in operational efficiency initiatives.

Our Culture & Values

We look for individuals who align with our core values: Excellence, Ownership, Collaboration, Innovation, and Communication. We are committed to building a diverse environment where unique experiences are valued. Azerion is an equal opportunities employer committed to diversity; all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.

Application Instructions

Interested candidates should submit their application via our careers portal. For more information about our company and culture, please visit www.azerion.com.

Work location

Work model: Hybrid

117, Beekman Street, Lower Manhattan, Manhattan, New York County, New York, 10038, United States

New York, New York

Key Responsibilities

check_circleServe as primary point of contact for key clients ensuring timely professional communication
check_circleLead quarterly business reviews strategy sessions and educational workshops to foster partnerships
check_circleOversee media planning and execution of programmatic and digital advertising campaigns
check_circleAnalyze performance metrics and provide actionable insights to optimize campaign outcomes
check_circleIdentify new revenue opportunities including upselling additional services and expanding product adoption
check_circlePartner with internal stakeholders across Sales Trading Analytics and Product to ensure seamless service delivery
check_circleMentor and coach junior team members fostering a culture of collaboration and continuous learning

Requirements

verified4-6 years of experience in client services, account management, or media planning within an adtech, programmatic, or digital marketing environment
verifiedStrong knowledge of DSPs, SSPs, audience targeting, and data-driven advertising strategies
verifiedExperience managing a portfolio of enterprise clients
verifiedProficiency in Google Suite, Microsoft Office (Excel, PowerPoint), and project management tools (e.g., Asana, Monday.com, Jira)
verifiedExperience leading and mentoring junior team members

Nice to Have

Background in digital media, ad tech, or at an agency.

Benefits & Perks

check_circle401(k) contributions and health insurancecheck_circle24 vacation dayscheck_circle2 days volunteering leavecheck_circleTeam lunches in the officeFlexible working options including hybrid model

Company

Azerion

Industry

Entertainment Providers

Headquarters

Schiphol-Rijk, North Holland

Open Roles

Azerion is a digital advertising and entertainment media platform headquartered in Schiphol-Rijk, North Holland. Established in 2014, the company operates within the entertainment providers industry and is publicly listed on Euronext Amsterdam under the ticker AZRN. The organization leverages a proprietary technology stack to facilitate the automated purchase and sale of digital advertising, connecting media buyers with sellers through an integrated ecosystem. The platform serves content creators, digital publishers, and advertisers by offering access to global audiences. Azerion utilizes a strategic portfolio of owned and operated content, alongside partnerships with entertainment and digital publishing entities, to deliver high-quality, safe, and engaging environments. This approach enables partners to drive e-commerce, enhance engagement, and build loyalty among millions of users who play games and consume distributed entertainment content. While maintaining its roots in Europe with a central presence in Amsterdam, the company has expanded its commercial footprint significantly. Commercial teams are now stationed in over 26 cities worldwide, allowing for close client support and the execution of creative advertising strategies. Growth has been driven by both organic expansion and strategic acquisitions, solidifying its position as one of Europe's largest entities in this sector.

Frequently asked questions about Senior Client Services Manager at Azerion

What does a Senior Client Services Manager at Azerion do?expand_more

In this Senior Client Services Manager at Azerion role, you will serve as primary point of contact for key clients ensuring timely professional communication; lead quarterly business reviews strategy sessions and educational workshops to foster partnerships; oversee media planning and execution of programmatic and digital advertising campaigns; and analyze performance metrics and provide actionable insights to optimize campaign outcomes.

What are the requirements for this Senior Client Services Manager role?expand_more

Azerion is looking for candidates who meet the following requirements: 4-6 years of experience in client services, account management, or media planning within an adtech, programmatic, or digital marketing environment; Strong knowledge of DSPs, SSPs, audience targeting, and data-driven advertising strategies; Experience managing a portfolio of enterprise clients; Proficiency in Google Suite, Microsoft Office (Excel, PowerPoint), and project management tools (e.g., Asana, Monday.com, Jira); and Experience leading and mentoring junior team members.

Where is the Senior Client Services Manager role at Azerion located?expand_more

Senior Client Services Manager at Azerion is based in 117, Beekman Street, Lower Manhattan, Manhattan, New York County, New York, 10038, United States. This is a hybrid role.

Is this Senior Client Services Manager job remote, hybrid, or on-site?expand_more

Azerion has listed this Senior Client Services Manager role as hybrid.

How much experience is required for this Senior Client Services Manager role?expand_more

Senior Client Services Manager at Azerion typically requires 4–6 years of relevant experience at the senior level.

What skills do you need for the Senior Client Services Manager role at Azerion?expand_more

Key skills for Senior Client Services Manager at Azerion include Google Suite; Microsoft Office; Excel; Powerpoint; Asana; Monday.com; Jira; and DSP.

What category does the Senior Client Services Manager role belong to?expand_more

Senior Client Services Manager at Azerion is part of the pr, advertising & marketing job category on Recrutus.

About Azerion

The platform serves content creators, digital publishers, and advertisers by offering access to global audiences. Azerion utilizes a strategic portfolio of owned and operated content, alongside partnerships with entertainment and digital publishing entities, to deliver high-quality, safe, and engaging environments. This approach enables partners to drive e-commerce, enhance engagement, and build loyalty among millions of users who play games and consume distributed entertainment content.

While maintaining its roots in Europe with a central presence in Amsterdam, the company has expanded its commercial footprint significantly. Commercial teams are now stationed in over 26 cities worldwide, allowing for close client support and the execution of creative advertising strategies. Growth has been driven by both organic expansion and strategic acquisitions, solidifying its position as one of Europe's largest entities in this sector.

Browse more roles: All Azerion jobs, pr, advertising & marketing jobs on Recrutus.