Senior Claims Examiner (Commercial Auto)

About Athens Administrators

Since our founding in 1976, Athens Administrators has been a dynamic and innovative leader in claims administration. As a nationwide, family-owned company, we specialize in Workers' Compensation, Property & Casualty, Program Business, and Managed Care. We foster an engaging, supportive, and inclusive culture where employees consistently recognize Athens as a "Best Place to Work." Our mission is to offer opportunities for continuous professional growth while making a tangible impact within our family.

About the Role

Athens Administrators is seeking a Senior Claims Examiner to support our Property & Casualty department. Athens Program Insurance Services serves as the centerpiece of our P&C claims administration, focusing exclusively on commercial business specialization across multiple coverage lines. This role is designed for a professional who thrives in a unique environment dedicated to high-exposure commercial auto and trucking claims.

In this position, you will review, analyze, and process complex claims within assigned authority limits, ensuring compliance with policy and legal requirements. The role often entails managing litigation and navigating intricate coverage issues. You will serve as a bridge between claimants, clients, brokers, and attorneys, facilitating the resolution of liability claims while protecting the interests of our customers. Beyond individual case management, you will play a key mentorship role by assisting in the training of new employees, providing daily guidance to other examiners, and overseeing less experienced staff.

Work Environment & Schedule

This is a hybrid role based in one of our offices in Concord, CA, Orange, CA, San Antonio, TX, or Lake Mary, FL. Employees residing within 26 miles of these locations are required to work in the office once a week; the remaining days may be worked remotely provided technical requirements are met and the employee resides in a state where Athens operates. The standard schedule is Monday through Friday, 37.5 hours per week, with offices open from 7:30 a.m. to 5:30 p.m. local time.

Hiring Process & Application

We look forward to learning about you! If you share our core values of honesty, integrity, and a commitment to service within a caring family culture, we invite you to apply. Please submit your resume and application directly through our careers website at http://www.athensadmin.com/careers/job-openings. A cover letter is optional but welcome if you wish to share additional details.

All applications are reviewed by our in-house Corporate Recruitment team. We encourage you to explore our company culture further by visiting our website or following us on LinkedIn, Glassdoor, and Facebook.

Equal Opportunity Employer

Athens Administrators is an Equal Opportunity/Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. We prohibit discrimination in all employment decisions, including recruitment, hiring, compensation, benefits, training, and termination. We also consider qualified applicants with arrest or conviction records in accordance with applicable fair chance laws.