Senior Associate- Product Tooling & Enablement

About the Team

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits, and cities grow by delivering solutions to solve all their financial needs.

We recognize that our people are our strength. The diverse talents we bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company.

About the Role

As a Product Tooling & Enablement Associate, you will provide fast, effective support for tooling and data issues within a highly dynamic card industry environment. This role is designed to be a collaborative hub where you partner with associates across Product, Technology, Design, and Data to improve delivery practices in a healthy and sustainable way.

You will focus on executing responsibilities that drive adoption and best practices, ensuring product information remains accurate by identifying and resolving data issues. Beyond execution, you will serve as a thought partner to product teams, creating and maintaining guides for tool usage while supporting onboarding and training for new users.

This position offers a clear path for growth into more senior enablement roles. You will benefit from mentorship, training, and exposure to senior leadership, gaining valuable visibility into business priorities and key challenges while being respected as a key contributor to the team.

Hiring Process & Application

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at the time of offer and may differ from this posting.

This role does not provide relocation assistance; all candidates must be local to the work locations listed in the job posting or willing to relocate on their own immediately upon hire.

Our Commitment to Diversity

We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy, or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.