Senior Account Manager-MDU Sales

About TDS Telecom

At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. With over 50 years of experience, we are dedicated to building and expanding fiber optic networks that bring connectivity to small to mid-sized urban, suburban, and rural areas across the U.S. Our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect.

About the Role

As a Senior Account Manager - MDU Sales, you will lead a national portfolio of large multi-location Multi-Dwelling Units (MDU) accounts while building the company's market position. This Business-to-Business sales role focuses on strategic selling to existing customers and renewing agreements with property owners, developers, and management firms.

You will be foundational to managing customer expectations by determining needs and timelines, communicating accurately throughout the sales process, and resolving property issues through cross-functional collaboration. Success in this role involves analyzing penetration rates, crafting personal action plans, and ensuring every customer touchpoint meets targeted KPIs. You will interface regularly with high-level clientele, including C-Suite executives, board members, and developers, while leading cross-functional teams to drive market share growth and mitigate churn.

Hiring Process

We encourage you to apply if you meet the required qualifications, even if you are unsure if your experience aligns perfectly with the other qualifications. Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed. Experience and skills come in many forms, and they may not always match exactly what is listed on paper, but they can still lead to success. If you believe you have the potential to thrive in this role, we encourage you to apply today!

Equal Opportunity

At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences, and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.