Seasonal Location Customer Service

About Innovative Ag Services

Innovative Ag Services is a progressive leader in the agricultural industry, dedicated to becoming our customers' preferred business partner. With a corporate office in Monticello, Iowa, and 30 additional locations spanning Iowa and southwest Wisconsin, we employ over 250 full-time staff across diverse functions including Operations, Transportation, Sales, and IT. We pride ourselves on a fast-paced, dynamic team environment where people from different backgrounds and abilities come together to drive growth and develop new services.

We offer challenging careers in a safety-focused work environment, supported by competitive salaries and an exceptional benefits package. As an equal opportunity employer, we are proud to maintain a drug-free workplace and welcome applicants from all walks of life.

About the Role

We are seeking two Seasonal Customer Service Representatives (CSR) for our West Central Region. This role is designed to provide essential customer service and accurate accounting functions that directly benefit IAS and its member-owners. The primary objective is to serve as the frontline connection between our farmers and our comprehensive suite of grain, feed, and agronomy services.

In this position, you will manage counter sales, process incoming and outgoing calls, and handle grain weighing and grading. A key component of the role involves proactive customer engagement; you will conduct weekly communications via phone, text, or email to discuss product offerings and track interactions in our CRM platform. You will also manage grain settlements, contracts, and billing for feed and energy products, ensuring accurate invoicing and inventory control.

This is a dynamic role that requires adaptability. You must be willing to float among locations within the region, with main offices based in either Faulkner or Union, Iowa. Additionally, there is a specific requirement to work at the Williams office during the fall season. Hours are dictated by coverage needs and seasonal demands, and the role may occasionally require reporting to other IAS locations or assisting in training others.

Hiring Process & Application

All applications are reviewed by Human Resources. If your background and availability align with the position requirements, you will be contacted for an interview. Please note that a valid email address is required to apply.

Innovative Ag Services is an equal opportunity employer. All employment offers are contingent upon successfully completing drug and background screenings.