Scheduling Specialist
Not Disclosed•Full-TimeOn-site
location_onSouth Creek Greenway, Mark Twain, Springfield, Greene County, Missouri, 65807, United States
About The Arc of the Ozarks
At The Arc of the Ozarks, we are committed to providing compassionate, person-centered care to individuals and families in our community. We are a mission-driven organization dedicated to making a meaningful impact in the lives of others while working alongside a supportive and collaborative team.
About the Role
The Scheduling Specialist serves as the primary scheduler for our Therapy Services team, supporting Occupational Therapy (OT), Physical Therapy (PT), Speech Therapy (ST), Aquatics, AAC, and Feeding Therapy. This role is essential in ensuring clients receive timely and efficient access to services by coordinating schedules for 24 providers.
In this position, you will be the face of our clinic, greeting and checking in clients, processing payments, and providing information regarding clinic services. You will act as an ambassador of our mission and core values, maintaining accurate client records in our Electronic Health Record (EHR) system and communicating effectively with clients, providers, and team members to support smooth clinic operations.
This is a full-time, hourly, non-exempt, in-office position with schedule options of 7:00 AM–4:00 PM or 8:00 AM–5:00 PM.
Work location
Work model: On-site
South Creek Greenway, Mark Twain, Springfield, Greene County, Missouri, 65807, United States
Springfield, Missouri
Key Responsibilities
- check_circleSchedule and confirm client appointments including evaluations, follow-ups, and recurring therapy sessions
- check_circleCoordinate provider schedules to maximize efficiency and reduce wait times
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Skills, education and keywords
Skills: Electronic Health Record, Ehr, Microsoft Office Suite, Medical Terminology.
Education: High school diploma or equivalent required.
Frequently asked questions about Scheduling Specialist at The Arc of the Ozarks
What does a Scheduling Specialist at The Arc of the Ozarks do?expand_more
A Scheduling Specialist at The Arc of the Ozarks is responsible for the following: Schedule and confirm client appointments including evaluations, follow-ups, and recurring therapy sessions; Coordinate provider schedules to maximize efficiency and reduce wait times; Manage appointment changes, cancellations, and rescheduling requests; and Maintain accurate client information within the Electronic Health Record (EHR) system.
What are the requirements for this Scheduling Specialist role?expand_more
To qualify for the Scheduling Specialist at The Arc of the Ozarks position, applicants should have: High school diploma or equivalent; 1 year of scheduling or administrative experience; Experience with EHR systems; and Knowledge of medical terminology.
Where is the Scheduling Specialist role at The Arc of the Ozarks located?expand_more
Scheduling Specialist at The Arc of the Ozarks is based in South Creek Greenway, Mark Twain, Springfield, Greene County, Missouri, 65807, United States. This is a on-site role.