Scheduler I (Monday to Friday 8:00am to 5:00pm)

About Glidewell Laboratories

Glidewell Laboratories is the industry leader in dental technology, recognized for our agility, speed, and cutting-edge technology. We operate in a fast-paced, employee-friendly environment where an amazing group of passionate people work together to bring innovation to the marketplace. Our mission is to provide quality and affordability that better the lives of people all over the world.

We are looking for individuals who share our passion for teamwork and vision for excellence to join our rewarding career path.

About the Role

This position serves as a vital administrative liaison within our dental technology workflow. You will be the bridge between our production floor, dental offices, and internal departments, ensuring seamless communication and accurate case tracking. Your day will involve verifying and scheduling shipping dates, scanning cases, and coordinating with the digital team for model printing. You will monitor production flow to manage rush cases and ensure timely completion, while utilizing our proprietary systems (DL+, DL Touch) to assign cases and track their location. This role requires you to be the first point of contact for customers regarding shipping updates and case information, utilizing established scripts to maintain our high standards of service.

Hiring Process

• Application: Submit your application through the standard career portal.
• Note for Current Employees: If you are a current Glidewell employee, please apply through the Employee Transfer Application to complete the transfer request form.

Our Culture & Benefits

We pride ourselves on a diverse work environment with over forty nationalities represented. To support our team, we offer a comprehensive benefits package including medical, dental, vision, and a 401K with company match. Our onsite wellness center features massage therapy and acupuncture, while our employee gym includes fitness classes and a meditation room. We also provide subsidized cafes, internet cafes, employee lounges with entertainment, and a variety of company-sponsored events.

Equal Opportunity Employer

Glidewell Laboratories is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. We are committed to providing a work environment free of discrimination based on race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, genetic information, or any other protected status. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application, please contact us at [email protected].

Note to Current Employees

Please apply through the Employee Transfer Application to complete the transfer request form.