Scheduler
Not Disclosed•Full-TimeOn-site
location_on215, East 20th Street, Scottsbluff, Scotts Bluff County, Nebraska, 69361, United States
The Scheduler plays a vital role in coordinating patient appointments, maintaining accurate scheduling records, and ensuring timely access to healthcare services. This position supports efficient daily operations by managing schedules, communicating appointment details, and collaborating with care teams to minimize delays and optimize resources.
This is a great opportunity for someone who is organized, detail-oriented, and passionate about delivering excellent patient experiences in a fast-paced healthcare environment.
As a Scheduler, you will begin your day managing appointment requests, including scheduling, confirming, rescheduling, and canceling visits according to established guidelines. Throughout the day, you will verify patient demographics, coordinate appointment availability based on provider schedules and resource capacity, and clearly communicate appointment details, preparation instructions, and required documentation to patients.
You will monitor schedules for accuracy and efficiency, proactively resolving conflicts and ensuring optimal utilization of resources. You will also respond to inquiries via phone and electronic communication, providing prompt, professional customer service.
Collaboration is key in this role, as you will work closely with clinical and administrative teams to ensure readiness for scheduled services and support a smooth patient flow.
Joining Regional West offers the chance to make a direct impact on patient access to care within a collaborative, team-focused healthcare environment. The role provides valuable experience in healthcare operations and scheduling, alongside opportunities for growth and career development.
A conditional job offer is contingent upon successfully passing a pre-employment drug test and background checks. A Physical Capacity Profile may be required for some positions.
Work model: On-site
215, East 20th Street, Scottsbluff, Scotts Bluff County, Nebraska, 69361, United States
Scottsbluff, Nebraska
Knowledge of medical terminology and insurance processes
Skills: Electronic Health Records, Scheduling Software, Medical Terminology, Insurance Processes.
Education: High school diploma or GED required.
Regional West Health Services operates as the sole tertiary referral medical center within its region, delivering comprehensive care across more than 32 medical specialties. Based in Scottsbluff, Nebraska, the organization functions within the hospitals and health care industry, supported by a network of over 28 physician clinics and nearly 300 providers. This extensive clinical infrastructure is bolstered by approximately 2,000 staff members dedicated to providing innovative health solutions.
The facility serves a broad demographic, catering to the population of western Nebraska as well as residents in the neighboring states of Colorado, South Dakota, and Wyoming. By consolidating a wide array of medical services under one umbrella, Regional West Health Services ensures that patients in this multi-state area have access to specialized care that might otherwise require travel to distant metropolitan centers. The organization focuses on maintaining high standards of medical delivery through its diverse team of professionals and its strategic role as a regional hub for advanced treatment.
Browse more roles: All Regional West Health Services jobs, admin jobs on Recrutus.
Experience
3+ yrs (Mid Level)
Education
High school diploma or GED required
Job Type
Full-Time
