SAP ERP QA Lead

About Cengage

We believe in the power and joy of learning. At Cengage, our employees have a direct impact in helping students around the world discover this power. We are bonded by our shared purpose: driving innovation that helps millions of learners improve their lives and achieve their dreams through education. As a global education technology company, we provide affordable, quality digital products and services that equip students with the skills and competencies needed to be job-ready. For more than 100 years, we have enabled learning through trusted content and integrated digital platforms, serving the higher education, workforce skills, secondary education, English language teaching, and research markets worldwide.

Our business is driven by a strong culture that values inclusion, engagement, and discovery. We recognize the value of diverse perspectives in everything we do and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives integrated into the fabric of how we work every day.

About the Role

As an SAP ERP QA Lead, you will play a critical role in ensuring the quality, performance, and stability of our SAP S/4HANA ecosystem. You will be responsible for end-to-end QA delivery for large-scale SAP implementation and enhancement projects, working closely with functional teams, technical collaborators, and business partners to ensure our ERP solutions are reliable and "fit for purpose." This role demands strong SAP domain expertise, hands-on leadership, and the ability to drive testing in a fast-paced, enterprise delivery environment.

You will lead test strategy, planning, execution, and reporting across SAP workstreams, while mentoring QA engineers and guiding multi-functional teams in quality standards. Your day-to-day involves defining quality benchmarks, coordinating with multiple QA teams to ensure validation across eCommerce and CRM platforms, and serving as the primary QA interface for business partners to provide insight into test progress and release readiness.

Hiring Process & Application

Cengage is committed to working with broad talent pools to attract and hire strong, qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial, or local laws. We are also committed to providing reasonable accommodations for qualified individuals with disabilities, including during the job application process. If you require reasonable accommodation, please contact us at accommodations.ta@cengage.com.

Security Warning: Be aware that there has been an increase in targeted recruitment scams. Cengage will always interview candidates via live in-person meetings, phone calls, and video calls before an offer is extended. Please ensure all communication is coming from an @cengage.com email address.

Equal Opportunity

Cengage is an equal opportunity employer. We consider qualified applicants regardless of background, race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status.