Sales Specialist
Not Disclosed•Full-TimeOn-site
location_onMoffit Gulch Road, Gallatin County, Montana, United States
About Petco
We are proud to be where the pets go and where the pet people go. For more than 60 years, we have been the place where pets find everything they need to live their best lives—from favorite meals and toys to trusted supplies and expert support. We believe in the universal truths of pet parenthood: the boundless boops, missing slippers, late-night zoomies, and everything in between.
Today, we are 29,000+ strong, nurturing the pet-human bond in over 1,500 Petco stores across the U.S., Mexico, and Puerto Rico, alongside 250+ Vetco Total Care hospitals and eight distribution centers. Since founding Petco Love in 1999, we have supported thousands of local animal welfare groups and helped find homes for approximately 7 million animals.
Our core values capture the spirit of our mission:
- Pet First – Protect & Empower: We put the needs of pets and pet parents at the center of everything we do.
- Foster the Fun – Connect & Bond: Our passion for pets brings us together, celebrating the journey of pet parenthood.
- Let’s Go! Own & Commit: We are stronger as one Petco team, championing authenticity to drive success.
About the Role
As a Senior Sales Associate, you play a key role in delivering exceptional experiences for pets and pet parents while supporting the success of the Pet Care Center. This position goes beyond day-to-day selling; you will serve as a mentor, role model, and trusted partner on the sales floor.
In this role, you will support store operations, assist leadership as needed, and help develop newer associates. You will deliver knowledgeable, compassionate service rooted in a genuine passion for pets, ensuring customers feel welcomed, supported, and confident in their purchases. You will also foster a collaborative, inclusive team environment where partners support one another, reinforcing best practices and store standards.
Why You'll Love It Here
This is purpose-driven work that makes a real difference for pets and people. You will have opportunities to build leadership skills and grow your career within a collaborative, inclusive team culture. Every shift offers a chance to make an impact, whether by mentoring a new associate, solving a customer's unique pet care challenge, or ensuring the sales floor is a safe and welcoming space.
Equal Opportunity
Petco is an equal opportunity employer. We consider qualified applicants regardless of background, identity, or experience. We are committed to creating an environment where everyone can be their whole self and thrive.
Work location
Work model: On-site
Moffit Gulch Road, Gallatin County, Montana, United States
Montana
Key Responsibilities
- check_circlePromote the health, safety, and proper care of all animals in accordance with company policies
- check_circleShare accurate pet care, nutrition, and product knowledge to help customers make informed decisions
- check_circleLead by example by demonstrating strong selling behaviors and exceptional customer service
- check_circleMentor and support new and junior associates, reinforcing best practices and store standards
- check_circleProcess sales, returns, and exchanges accurately and efficiently
- check_circleSupport merchandising and inventory activities, including restocking, recovery, and presentation
- check_circleMaintain store cleanliness, organization, and visual standards
- check_circleMonitor inventory levels and assist with replenishment
- check_circleTrain new associates on policies, procedures, and service expectations
- check_circleAct as a floor leader when needed, supporting workflow and customer experience
- check_circleHelp resolve customer concerns and escalate issues appropriately when needed
- check_circleAssist customers in selecting products and services that best meet their pets' needs
Requirements
- verified1+ years of retail experience
- verifiedBasic math skills
- verifiedExperience handling cash and transactions
Nice to Have
1+ years of retail experience in a specialty retail environment. Passion for animals and knowledge of pet care.