
location_on220, East Main Street, Downtown Durham, Durham, Durham County, North Carolina, 27701, United States
As a Sales Associate at Paper Source, you are the heart of our customer experience. Your mission is to create a welcoming, engaging, and interactive shopping environment where every guest feels valued. You will put customers first, using your genuine enthusiasm and product knowledge to help them find the perfect gift, unique card, or gorgeous wrap. Whether face-to-face or over the phone, you will share your passion for our products to ensure customers look forward to their next visit.
From creating neat, tidy, and vibrant displays that inspire creativity to supporting store services and visual merchandising standards, this role offers numerous opportunities to demonstrate initiative. You will actively sell by asking open-ended questions and making thoughtful recommendations, while also protecting company assets through adherence to inventory and loss prevention standards. The position requires physical activity on the selling floor, including prolonged standing, lifting, and bending, in an ever-changing environment that rewards a positive, can-do attitude and a desire to learn.
Benefits are structured based on scheduled hours. Associates working less than 20 hours per week receive an Employee Discount, Employee Assistance Program (EAP), and Sick Pay. Those scheduled between 20 and 29.99 hours add Paid Time Off (including paid Maternity and Parental Leave), Company Paid Holidays, Transit, and a 401(k) with Company Match. Associates working 30 hours or more enjoy comprehensive coverage, including Medical, Dental, and Vision, Healthcare and Dependent Care Spending Accounts, Disability Benefits, Life Insurance, and Tuition Reimbursement. All benefits are provided in accordance with current plan terms and may vary by location or state regulations.
Barnes & Noble, as an Affirmative Action Employer, is committed to diversity in the workplace and hires qualified people to work for its Paper Source subsidiary. We provide equal employment opportunity for all, conducting all employment practices without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition, genetic information, gender, gender identity, gender expression, hairstyle, height, weight, pregnancy, childbirth, reproductive health decisions, or any other characteristic protected by applicable laws.
If you require a reasonable accommodation to apply for a job or to perform your job, please contact us at (800) 799-5335. Examples of reasonable accommodation include changes to the application process, alternate document formats, sign language interpreters, or specialized equipment.
On-site
220, East Main Street, Downtown Durham, Durham, Durham County, North Carolina, 27701, United States
Durham, North Carolina
Paper Source, a retail company based in Chicago, Illinois, specializes in handcrafted paper products designed to inspire creativity. Founded in 1983, the company curates artisanal papers and supplies to support personal expression through gifting, organization, crafting, and commemorating life’s milestones. With a focus on quality and sustainability, Paper Source emphasizes eco-conscious materials and responsible production practices across its product lines. Over three decades, the brand has grown from its first Chicago store into a nationwide retailer, maintaining a commitment to its founding principles while adapting to modern creative needs. In 2021, Paper Source joined forces with Barnes & Noble under shared ownership, enhancing its ability to deliver premium products and expanded customer benefits. Both brands continue to operate independently, offering complementary retail experiences that prioritize innovation, community engagement, and environmental stewardship.
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