Runner
Not Disclosed•Full-TimeOn-site
location_onFlour Bakery + Cafe, 131, Clarendon Street, Back Bay, Boston, Suffolk County, Massachusetts, 02116, United States
About the Role
The Food Runner is the bridge between the kitchen and the guest, responsible for delivering genuine hospitality through personable conversation. This position is critical to the overall dining experience, ensuring that every guest receives their food in a timely manner while maintaining optimal temperature and quality.
You will be the first point of contact for guests as they enter the dining area, anticipating needs by observing body language and ensuring the restaurant environment is clean and welcoming. Your role involves expediting food delivery with precision, verifying that all food presentation meets company standards, and providing knowledgeable answers about menu items and services. When challenges arise, you will handle guest complaints with empathy and professionalism, collaborating with managers to resolve issues and ensure guest satisfaction.
Success in this role requires adaptability, attention to detail, and a strong commitment to teamwork. You will work closely with all team members to support a seamless dining operation, maintaining high grooming and safety standards while fostering a positive atmosphere for both guests and colleagues.
Work location
Work model: On-site
Flour Bakery + Cafe, 131, Clarendon Street, Back Bay, Boston, Suffolk County, Massachusetts, 02116, United States
Boston, Massachusetts
Key Responsibilities
- check_circleDeliver food from the kitchen to guests in a timely manner
- check_circleMaintain proper grooming and uniform standards
- check_circleEnsure interior and exterior cleanliness of the restaurant
- check_circleObserve guest body language to anticipate their needs
- check_circleObtain items needed for guests to ensure a great dining experience
- check_circleFollow proper safety procedures and policies for food handling
- check_circleAssist team members with additional items as needed
- check_circleHandle guest complaints by listening and resolving issues
- check_circleEnsure all aspects of food presentation meet company standards
- check_circleAnswer guest questions regarding food, beverages, and services
Requirements
- verifiedHigh School education
- verifiedAbility to communicate (speak, read, and write) in English
Nice to Have
Previous hospitality experience
Similar Job Opportunities
Skills, education and keywords
Education: High School Diploma required.
Frequently asked questions about Runner at Tavistock Restaurant Collection
What does a Runner at Tavistock Restaurant Collection do?expand_more
A Runner at Tavistock Restaurant Collection is responsible for the following: Deliver food from the kitchen to guests in a timely manner; Maintain proper grooming and uniform standards; Ensure interior and exterior cleanliness of the restaurant; and Observe guest body language to anticipate their needs.
What are the requirements for this Runner role?expand_more
To qualify for the Runner at Tavistock Restaurant Collection position, applicants should have: High School education; and Ability to communicate (speak, read, and write) in English.
Where is the Runner role at Tavistock Restaurant Collection located?expand_more
Runner at Tavistock Restaurant Collection is based in Flour Bakery + Cafe, 131, Clarendon Street, Back Bay, Boston, Suffolk County, Massachusetts, 02116, United States. This is a on-site role.
Is this Runner job remote, hybrid, or on-site?expand_more
Tavistock Restaurant Collection has listed this Runner role as on-site.
How much experience is required for this Runner role?expand_more
Candidates for Runner at Tavistock Restaurant Collection should have entry level.
What education is required for Runner at Tavistock Restaurant Collection?expand_more
Educational requirements for this role: High School Diploma required.
What category does the Runner role belong to?expand_more
Runner at Tavistock Restaurant Collection is part of the hospitality & catering job category on Recrutus.