Route Specialist
Not Disclosed•Full-TimeOn-site
location_onBoston's, 804, 8th Avenue Southeast, MedQuarter, Cedar Rapids, Linn County, Iowa, 52401, United States
Founded in 1967, ImageFIRST is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, we serve medical facilities nationwide, providing linen, patient gowns, scrubs, and more while managing clients' linen inventory for cost management. As leaders in infection prevention, we own and operate the most HLAC-accredited facilities in the industry. With a 97% customer retention rate, ImageFIRST is dedicated to improving patient satisfaction and making staff happy with our white glove service.
This route-based, service-oriented position is designed to support our Customer Advocates in establishing, maintaining, and building strong customer relationships through responsive and creative sales and service strategies. You will be the face of ImageFIRST on the road, positively impacting the lives of our associates, customers, and community by promoting our core values: Be Respectful, Be Remarkable, Be Safe, and Be Honest.
In this role, you will manage customer inventory, handle product knowledge regarding pricing, codes, and availability, and ensure paperwork accuracy. You will also provide route relief to cover vacations and call-offs, handle special deliveries, and engage in lead generation. The position requires flexibility to cover delivery routes in the absence of regular drivers and comfort operating company vehicles.
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law. We are fueled by the talent, passion, and diversity of our associates.
To learn more about our company culture and values, visit our company page at imagefirst.com.
Work model: On-site
Boston's, 804, 8th Avenue Southeast, MedQuarter, Cedar Rapids, Linn County, Iowa, 52401, United States
Cedar Rapids, Iowa
Some delivery, logistics and/or route experience. One year experience with account management and ensuring customer satisfaction. Knowledge: Practical insight specific to the textile services industry and operations.
Skills: Route Driving, Driving, Account Management, Logistics, Computer Literacy, Textile Services, Operations, Dot Medical Certification, Clean Driving Record.
Education: High School Diploma or equivalent required.