Route Coverage Specialist
Not Disclosed•Full-TimeOn-site
location_onDearborn Drive, Holden, Penobscot County, Maine, 04429, United States
About the Team
At UniFirst, we "Always Deliver" for our customers and our people. As an international leader in the $18 billion garment services industry, we employ over 16,000 team partners serving 300,000 business locations across the U.S., Canada, and Europe. Recognized on Forbes' "Platinum 400" list and named one of Selling Power's "Best Companies to Sell For," we pride ourselves on a supportive, diverse environment that values a variety of backgrounds and perspectives.
About the Role
The Route Coverage Specialist is a key service professional integral to the success of our operations. In this dynamic, fast-paced role, you will provide exceptional service by stepping in to cover delivery routes when Route Service Representatives (RSRs) are unavailable. With training on multiple routes, you ensure our valued customers experience seamless service every time.
This position is perfect for someone proactive, agile, and who enjoys variety. Every day brings new routes and new experiences, ensuring no two days are alike. You will work independently while being part of a supportive team that values service excellence. Your day will involve navigating different routes, weather conditions, and schedules, requiring you to adapt quickly to changing conditions and customer needs.
Beyond delivery, you will collaborate with Service, Production, Sales, and Office Departments to support new account installations, assist RSRs, contribute to rerouting efforts, and handle collections. You will also have the opportunity to upsell and strengthen customer relationships by sharing feedback and potential solutions with location leadership.
Hiring Process
If you are ready to take on a dynamic, customer-focused role with plenty of room for growth, we'd love to hear from you. Please submit your application to join our team.
Equal Opportunity
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.
If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to TalentAcquisition@unifirst.com or call 800-347-7888 to let us know the nature of your request.
Security Notice
UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.
Work location
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Skills, education and keywords
Skills: Customer Service, Route Sales, Delivery, Dot Compliance, Time Management, Adaptability, Collaboration, Team Support, Problem Solving, Communication.
Education: High school diploma, GED, or military service required.
Frequently asked questions about Route Coverage Specialist at UniFirst Corporation
What does a Route Coverage Specialist at UniFirst Corporation do?expand_more
In this Route Coverage Specialist at UniFirst Corporation role, you will develop proficiency across multiple delivery routes and customer-specific details; provide excellent customer service through positive interactions and clear communication; resolve customer requests independently to ensure satisfaction and loyalty; and manage invoices, conduct inventory audits, and maintain vehicle safety and appearance.
What are the requirements for this Route Coverage Specialist role?expand_more
To qualify for the Route Coverage Specialist at UniFirst Corporation position, applicants should have: Valid driver's license; Clean driving record; At least 21 years old; High school diploma, GED, or military service; DOT compliance including physical exam; and Ability to lift, carry, and push up to 50 lbs.
Where is the Route Coverage Specialist role at UniFirst Corporation located?expand_more
Route Coverage Specialist at UniFirst Corporation is based in Dearborn Drive, Holden, Penobscot County, Maine, 04429, United States. This is a on-site role.