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  1. Home
  2. chevron_right
  3. customer services
  4. chevron_right
  5. Route Coverage Specialist
UniFirst Corporation logo

Route Coverage Specialist

Not Disclosed•Full-TimeOn-site

location_onNorth Pioneer Street, Summit on Boulder, Water Street District, Henderson, Clark County, Nevada, 89015, United States

Apply Now

About UniFirst

UniFirst is an international leader in the $18 billion garment services industry, employing over 16,000 team partners who serve 300,000 business customer locations across the U.S., Canada, and Europe. Recognized on Forbes' "Platinum 400" list and named one of Selling Power magazine's "Best Companies to Sell For," we are committed to the principle of "Always Deliver" for both our customers and our people.

About the Role

As a Route Coverage Specialist, you are a key service professional integral to the success of our operations. This dynamic, fast-paced role is designed for proactive, agile individuals who enjoy variety. Your primary mission is to provide exceptional service by stepping in to cover delivery routes when Route Service Representatives (RSRs) are unavailable.

You will develop proficiency across multiple routes, learning customer-specific details to ensure seamless service every time. Every day brings new experiences, requiring you to navigate different routes, weather conditions, and schedules. While you will work independently to deliver garments and products, you will remain part of a supportive team that values service excellence and adaptability. This role offers a unique opportunity to strengthen customer relationships, resolve issues on the spot, and contribute to the broader success of the Service and Management Teams.

Hiring Process

If you are ready to take on a dynamic, customer-focused role with plenty of room for growth, we'd love to hear from you. Please submit your application to express your interest in joining our team.

Equal Opportunity & Safety

UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws. We foster an inclusive culture that values a variety of backgrounds and perspectives.

If you need accommodation for any part of the application process due to a medical condition or disability, please contact TalentAcquisition@unifirst.com or call 800-347-7888.

Security Notice: UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests may be fraudulent.

Work location

Work model: On-site

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UniFirst Corporation logo

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UniFirst Corporation logo

Route Coverage Specialist

UniFirst Corporation • Boston, Massachusetts

$62k-86k

Skills, education and keywords

Skills: Customer Service, Route Sales, Delivery, Dot Compliance, Time Management, Adaptability, Collaboration, Team Support, Problem Solving, Communication.

Education: High school diploma, GED, or military service required.

Frequently asked questions about Route Coverage Specialist at UniFirst Corporation

What does a Route Coverage Specialist at UniFirst Corporation do?expand_more
A Route Coverage Specialist at UniFirst Corporation is responsible for the following: Develop proficiency across multiple delivery routes and customer-specific details; Provide excellent customer service through positive interactions and clear communication; Resolve customer requests independently to ensure satisfaction and loyalty; and Manage invoices, conduct inventory audits, and maintain vehicle safety and appearance.
What are the requirements for this Route Coverage Specialist role?expand_more
UniFirst Corporation is looking for candidates who meet the following requirements: Valid driver's license; Clean driving record; At least 21 years old; High school diploma, GED, or military service; DOT compliance including physical exam; and Ability to lift, carry, and push up to 50 lbs.
Where is the Route Coverage Specialist role at UniFirst Corporation located?expand_more
Route Coverage Specialist at UniFirst Corporation is based in North Pioneer Street, Summit on Boulder, Water Street District, Henderson, Clark County, Nevada, 89015, United States. This is a on-site role.
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location_on

North Pioneer Street, Summit on Boulder, Water Street District, Henderson, Clark County, Nevada, 89015, United States

Henderson, Nevada

Key Responsibilities

  • check_circleDevelop proficiency across multiple delivery routes and customer-specific details
  • check_circleProvide excellent customer service through positive interactions and clear communication
  • check_circleResolve customer requests independently to ensure satisfaction and loyalty
  • check_circleManage invoices, conduct inventory audits, and maintain vehicle safety and appearance
  • check_circleFollow all traffic laws and safety standards to ensure well-being of self and customers
  • check_circleShare customer feedback and market competitor activity with location leadership
  • check_circleCollaborate with teams to support new account installations, rerouting, and collections
  • check_circleDeliver clean garments and products while collecting used items for return

Requirements

  • verifiedValid driver's license
  • verifiedClean driving record
  • verifiedAt least 21 years old
  • verifiedHigh school diploma, GED, or military service
  • verifiedDOT compliance including physical exam
  • verifiedAbility to lift, carry, and push up to 50 lbs
  • verifiedAbility to remain on feet for extended periods

Nice to Have

Prior experience in customer service, route sales, or delivery roles.

Benefits & Perks

check_circle401(k) with company matchcheck_circleProfit sharingcheck_circleHealth and life insurancecheck_circlePaid time offcheck_circleEmployee discountscheck_circleTuition reimbursementcheck_circleMonday–Friday day shift schedule
UniFirst Corporation logo
Company

UniFirst Corporation

Industry

customer services

View company profilearrow_forwardlanguageWebsite
Quick Overview

Experience

Mid Level

Education

High school diploma, GED, or military service required

Job Type

Full-Time

Skills Required

Customer ServiceRoute SalesDeliveryDot ComplianceTime ManagementAdaptability
arrow_forward
Is this Route Coverage Specialist job remote, hybrid, or on-site?expand_more
UniFirst Corporation has listed this Route Coverage Specialist role as on-site.
How much experience is required for this Route Coverage Specialist role?expand_more
Candidates for Route Coverage Specialist at UniFirst Corporation should have mid level.
What skills do you need for the Route Coverage Specialist role at UniFirst Corporation?expand_more
Key skills for Route Coverage Specialist at UniFirst Corporation include Customer Service; Route Sales; Delivery; Dot Compliance; Time Management; Adaptability; Collaboration; and Team Support.
What education is required for Route Coverage Specialist at UniFirst Corporation?expand_more
Educational requirements for this role: High school diploma, GED, or military service required.
What category does the Route Coverage Specialist role belong to?expand_more
Route Coverage Specialist at UniFirst Corporation is part of the customer services job category on Recrutus.
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Collaboration
Team Support
Problem Solving
Communication