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  1. Home
  2. chevron_right
  3. customer services
  4. chevron_right
  5. Route Coverage Specialist
UniFirst Corporation logo

Route Coverage Specialist

Not Disclosed•Full-TimeOn-site

location_on1001, West Phelps Street, West Central, Springfield, Greene County, Missouri, 65802, United States

Apply Now

At UniFirst, we Always Deliver—for our customers and our people. As an international leader in the $18 billion garment services industry, we employ over 16,000 team partners serving 300,000 business locations across the U.S., Canada, and Europe. Recognized in the top 10 of Selling Power magazine's "Best Companies to Sell For" list and on Forbes' "Platinum 400," we pride ourselves on a supportive and diverse environment.

Join us as a Route Coverage Specialist, a key service professional integral to the success of our operations. This dynamic, fast-paced role is designed for someone proactive, agile, and who enjoys variety. You will provide exceptional service by stepping in to cover delivery routes when Route Service Representatives (RSRs) are unavailable. With training on multiple routes, you'll ensure our valued customers experience seamless service every time.

Every day brings new routes and new experiences, ensuring no two days are alike. You will work independently while being part of a supportive team that values service excellence. This role is perfect for those who thrive in a fast-paced environment and enjoy navigating different routes, weather conditions, and schedules. You will collaborate with Service, Production, Sales, and Office Departments to support new account installations, assist RSRs, and contribute to collections and upselling efforts.

If you're ready to take on a dynamic, customer-focused role with plenty of room for growth, we'd love to hear from you! UniFirst offers continuous training and growth opportunities within an inclusive culture that values a variety of backgrounds and perspectives.

UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.

If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to TalentAcquisition@unifirst.com or call 800-347-7888 to let us know the nature of your request. Please be vigilant: UniFirst Recruiters will not ask job seekers to provide personal financial information when submitting a job application.

Work location

Work model: On-site

location_on

1001, West Phelps Street, West Central, Springfield, Greene County, Missouri, 65802, United States

Springfield, Missouri

Key Responsibilities

  • check_circleDevelop proficiency across multiple delivery routes and customer-specific details
  • check_circleSafely load, transport, and unload garments and products to customers
  • check_circleCollect and secure used or soiled garments for timely return
  • check_circleResolve customer requests independently to ensure satisfaction
  • check_circleManage invoices, conduct inventory audits, and maintain vehicle safety
  • check_circleCollaborate with teams to support new account installations and collections
  • check_circleShare customer feedback and market activity with location leadership

Requirements

  • verifiedValid driver's license
  • verifiedClean driving record
  • verifiedAt least 21 years old
  • verifiedDOT compliance including physical exam
  • verifiedHigh school diploma, GED, or military service

Nice to Have

Prior experience in customer service, route sales, or delivery roles.

Benefits & Perks

check_circle401(k) with company matchcheck_circleProfit sharingcheck_circleHealth and life insurancecheck_circlePaid time offEmployee discounts
UniFirst Corporation logo
Company

UniFirst Corporation

Industry

customer services

View company profilearrow_forwardlanguageWebsite
Quick Overview

Experience

Mid Level

Education

High school diploma, GED, or military service required

Job Type

Full-Time

Skills Required

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Skills, education and keywords

Skills: Customer Service, Route Sales, Delivery, Dot Compliance, Time Management, Adaptability, Collaboration, Problem Solving, Communication, Inventory Audits.

Education: High school diploma, GED, or military service required.

Frequently asked questions about Route Coverage Specialist at UniFirst Corporation

What does a Route Coverage Specialist at UniFirst Corporation do?expand_more
Day-to-day, the Route Coverage Specialist at UniFirst Corporation will develop proficiency across multiple delivery routes and customer-specific details; safely load, transport, and unload garments and products to customers; collect and secure used or soiled garments for timely return; and resolve customer requests independently to ensure satisfaction.
What are the requirements for this Route Coverage Specialist role?expand_more
To qualify for the Route Coverage Specialist at UniFirst Corporation position, applicants should have: Valid driver's license; Clean driving record; At least 21 years old; DOT compliance including physical exam; and High school diploma, GED, or military service.
Where is the Route Coverage Specialist role at UniFirst Corporation located?expand_more
Route Coverage Specialist at UniFirst Corporation is based in 1001, West Phelps Street, West Central, Springfield, Greene County, Missouri, 65802, United States. This is a on-site role.
Is this Route Coverage Specialist job remote, hybrid, or on-site?expand_more
UniFirst Corporation has listed this Route Coverage Specialist role as on-site.
How much experience is required for this Route Coverage Specialist role?expand_more
Candidates for Route Coverage Specialist at UniFirst Corporation should have mid level.
What skills do you need for the Route Coverage Specialist role at UniFirst Corporation?expand_more
Key skills for Route Coverage Specialist at UniFirst Corporation include Customer Service; Route Sales; Delivery; Dot Compliance; Time Management; Adaptability; Collaboration; and Problem Solving.
What education is required for Route Coverage Specialist at UniFirst Corporation?expand_more
Educational requirements for this role: High school diploma, GED, or military service required.
What category does the Route Coverage Specialist role belong to?expand_more
Route Coverage Specialist at UniFirst Corporation is part of the customer services job category on Recrutus.
Recrutus

Curating the world's most innovative career opportunities. We bridge the gap between visionary talent and industry-leading companies.

Search roles by city, category, skill, or job type — explore verified US employers, salary benchmarks, and remote-friendly teams hiring nationwide.

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Browse jobsCompanies hiringRemote jobsJobs by locationJobs by cityJobs by categoryJobs by skillCareer guidesCareer blogSalary insights
Job types
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Top states
Jobs in TexasJobs in CaliforniaJobs in New YorkJobs in FloridaJobs in North CarolinaJobs in VirginiaAll states →
Top categories
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Company
About usFAQContactPrivacy policy

Recrutus helps candidates discover roles that match their skills and helps teams reach qualified applicants faster. Browse by metro, discipline, or work style — from internships to senior leadership.

© 2026 Recrutus. All rights reserved.
Terms of serviceCookie policyAcceptable useDMCA policyEmployer termsCandidate terms
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check_circleTuition reimbursement
check_circleMonday–Friday day shift schedule
Customer ServiceRoute SalesDeliveryDot ComplianceTime ManagementAdaptabilityCollaborationProblem SolvingCommunicationInventory Audits
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