
location_on11, Mayo Point Road, Castine, Hancock County, Maine, 04421, United States
At UniFirst, we Always Deliver—for our customers and our people. As an international leader in the $18 billion garment services industry, we employ over 16,000 team partners serving 300,000 business locations across the U.S., Canada, and Europe. Recognized on Forbes' "Platinum 400" and Selling Power's "Best Companies to Sell For," we foster a supportive environment where diversity and inclusion drive our success.
The Route Coverage Specialist is a key service professional integral to the success of our operations. This dynamic, fast-paced role exists to ensure our valued customers experience seamless service even when regular Route Service Representatives are unavailable. You will step in to cover delivery routes, providing exceptional service by leveraging training on multiple routes to handle varying customer needs. This position is perfect for someone proactive and agile who enjoys variety, as every day brings new routes and experiences.
In this role, you will work independently while remaining part of a supportive team. You will navigate different routes, weather conditions, and schedules, collaborating with Service, Production, Sales, and Office Departments to support new account installations, assist with rerouting efforts, and strengthen customer relationships. You will also have the opportunity to upsell and share customer feedback with leadership to maintain our reputation for excellence.
We offer a rewarding career with opportunities for advancement in a diverse environment. If you are ready to take on a dynamic, customer-focused role with plenty of room for growth, we'd love to hear from you.
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.
If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to TalentAcquisition@unifirst.com or call 800-347-7888 to let us know the nature of your request. Please be vigilant: UniFirst Recruiters will not ask job seekers to provide personal financial information when submitting a job application.
Work model: On-site
11, Mayo Point Road, Castine, Hancock County, Maine, 04421, United States
Castine, Maine
Prior experience in customer service, route sales, or delivery roles.
Skills: Customer Service, Route Sales, Delivery, Dot Compliance, Time Management, Adaptability, Collaboration, Problem Solving, Communication, Inventory Audits.
Education: High school diploma, GED, or military service required.