
location_onGeorgia State University, 33, Gilmer Street Southeast, Five Points, Old Fourth Ward, Atlanta, Fulton County, Georgia, 30303, United States
Sharecare is a digital healthcare company dedicated to delivering software and tech-enabled services across the healthcare ecosystem. Our mission is to help improve care quality, drive better outcomes, and lower costs through data-driven AI insights, evidence-based resources, and a comprehensive platform. We enable health plan sponsors, health systems, physician practices, and pharmaceutical brands to drive personalized and value-based care at scale.
This position serves as a critical guardian of patient privacy and data integrity within our Release of Information (ROI) operations. You will be responsible for processing all release requests in a timely and efficient manner, ensuring that every interaction reflects the highest standards of accuracy and customer service.
In this role, you will safeguard the patient's right to privacy by strictly ensuring that only authorized individuals access medical information. Your work ensures that all releases comply with specific requests, authorizations, company policies, and HIPAA regulations. You will act as a proactive partner to our clients, handling incoming inquiries, validating documentation, and managing the secure retrieval, scanning, and transmission of medical records. Beyond technical processing, you will maintain a professional environment and uphold the ethical standards required when handling privileged health information.
Work model: On-site
Georgia State University, 33, Gilmer Street Southeast, Five Points, Old Fourth Ward, Atlanta, Fulton County, Georgia, 30303, United States
Atlanta, Georgia
Skills: Microsoft Word, Excel, Fax, Copier, Scanning Machine, Hipaa.
Education: High School Diploma (GED) required.
A minimum of 2 years prior experience in a medical records department or like setting