
location_onCanal Street Neutral Ground, Storyville, New Orleans, Orleans Parish, Louisiana, 70112, United States
This position serves as a critical bridge between complex health data and the public, providing advanced clinical inquiry responses to consumers, educators, and medical professionals. As a subject matter expert, you will leverage your medical background to navigate specialized databases, compose detailed reports, and document incoming inquiries with precision. The role is designed for individuals who thrive in an independent environment, requiring strong organizational skills to manage simultaneous tasks while maintaining high standards of communication and problem-solving.
This is a remote position requiring a dedicated home office setup. Candidates must provide their own personal computer or laptop (Windows 10/11 or Mac OS Big Sur/Catalina/Monterey); tablets and Chromebooks are not permitted. A secure, private work area with hard-wired internet connectivity (Category 5 or 6 ethernet) is mandatory, with a minimum download speed of 25 Mbps and upload speed of 5 Mbps.
Maximus is committed to a fair and transparent hiring process. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, or other legally protected characteristics. If you require reasonable accommodations during any phase of the employment process due to a disability or medical condition, please contact People Operations at applicantaccom@maximus.com.
For this contract position, Maximus pays the prevailing wage rate for the specific location as determined by the Department of Labor. This rate varies by locality, and an applicant's salary history will not be used in determining compensation.
Work model: Remote
Canal Street Neutral Ground, Storyville, New Orleans, Orleans Parish, Louisiana, 70112, United States
New Orleans, Louisiana
Call Center experience.
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Skills: Microsoft Office, Internet Search, English, Spanish, Windows 10, Windows 11, Mac Operating Systems, Big Sur, Catalina, Monterey.
Education: High School diploma or equivalent with 2-4 years of experience; Bachelor's Degree in Nursing required.