Revenue Cycle Management (RCM) Support
Not Disclosed•Full-TimeOn-site
location_on9798, Ravenna Road, Twinsburg, Summit County, Ohio, 44087, United States
About the Team
Revenue Cycle Management (RCM) at Cardinal Health oversees the business and administrative operations of medical practices. This function manages a team dedicated to the clinical and administrative processes healthcare providers use to capture, bill, and collect patient service revenue. The revenue cycle shadows the entire patient care journey, beginning with patient appointment scheduling and concluding only when the patient's account balance is zero.
About the Role
The Revenue Cycle Management (RCM) Support role serves as a critical onsite quality checkpoint for remote RCM Analysts. You will ensure that hard copy claims and appeals are accurate, complete, and mailed correctly to insurance companies, helping to prevent denials caused by documentation or data mismatches.
In this position, you will handle physical mail, document scanning, and indexing while validating claims, appeals, and Explanation of Benefits (EOBs). You will work closely with remote analysts and supervisors to resolve discrepancies, ensuring all required tasks are completed accurately within established service level agreements. Success in this role requires a strong attention to detail, organizational skills, and comfort working with sensitive Protected Health Information (PHI).
Work Schedule
This is a fully onsite position located in Twinsburg, OH. The schedule runs from 8:30 AM to 5:00 PM ET, Monday through Friday.
Application Instructions
Candidates are encouraged to submit their applications as soon as possible, as the application window is anticipated to close on 07/04/2026.
Our Culture and Commitment to Diversity
Cardinal Health supports an inclusive workplace that values diversity of thought, experience, and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day.
We encourage candidates who are back-to-work, people with disabilities, those without a college degree, and Veterans to apply. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status, or any other status protected by federal, state, or local law.
Work location
Work model: On-site
Similar Job Opportunities
Skills, education and keywords
Skills: Revenue Cycle Management, Document Management Systems, Onbase, Microsoft Office, Excel, Data Entry, Database, PHL Handling.
Education: High School Diploma, GED or equivalent work experience, preferred.
Frequently asked questions about Revenue Cycle Management (RCM) Support at Cardinal Health
What does a Revenue Cycle Management (RCM) Support at Cardinal Health do?expand_more
A Revenue Cycle Management (RCM) Support at Cardinal Health is responsible for the following: Provide onsite administrative support to remote Revenue Cycle Management analysts; Receive, open, sort, and distribute inbound and outbound mail related to claims and billing; Perform quality checks on hard copy claims and appeals by validating information against EOBs; and Identify discrepancies in claim amounts or documentation and route issues for correction.
What are the requirements for this Revenue Cycle Management (RCM) Support role?expand_more
To qualify for the Revenue Cycle Management (RCM) Support at Cardinal Health position, applicants should have: High School Diploma, GED or equivalent work experience; 0-2 years of experience; Basic computer skills; Intermediate proficiency in Microsoft Office, particularly Excel; and Comfort working with confidential and protected health information (PHI).
Where is the Revenue Cycle Management (RCM) Support role at Cardinal Health located?expand_more
Revenue Cycle Management (RCM) Support at Cardinal Health is based in 9798, Ravenna Road, Twinsburg, Summit County, Ohio, 44087, United States. This is a on-site role.