Retail Store Manager

About the Team

Our Retail Sales team powers more than 700 store locations that serve our communities and customers. We support them by offering state-of-the-art solutions including Spectrum Internet®, mobile, TV, and voice. Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Beyond our connectivity solutions, we also provide local news, programming, and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.

About the Role

As a Retail Store Manager, you will empower a team to exceed goals while showing a keen interest in their development and professional growth. You can expect to inspire your team, sharing your subject-matter expertise while cultivating creativity within an incentive-based work environment. Your efforts will positively impact your community by expanding customer access to Spectrum's leading services.

You will be supported by experienced territory management, a performance-driven culture, training, and career development opportunities. This team is collaborative and actively builds each other up, celebrating each other's successes. Here, our employees don't just have jobs; they're building careers. We're committed to growing a workforce that reflects the customers and communities we serve, providing opportunities for employment and advancement to all team members.

Equal Opportunity

Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. We consider qualified applicants regardless of background. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Legal Notice

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Work location

Work model: On-site

Marathon, 105, East Connecticut Avenue, Southern Pines, Moore County, North Carolina, 28387, United States

Southern Pines, North Carolina

Key Responsibilities

check_circleBuild positive customer relationships while utilizing probing techniques to overcome obstacles
check_circleCommunicate with customers in a retail setting to deliver a positive company image
check_circleExceed operational metrics while managing store success
check_circleCollaborate with peers to build high-performing teams through best practice sharing
check_circleCoach and develop sales representatives to achieve personal and professional goals
check_circleShare subject-matter expertise to inspire the team and cultivate creativity

Requirements

verified3-5 years of sales and customer service experience
verifiedExperience working inside a retail store environment
verifiedIntermediate knowledge of Excel, Word, and PowerPoint
verifiedAbility to work lawfully in the U.S. without employment-based immigration sponsorship
verifiedBachelor's Degree or equivalent work experience
verified1+ years management experience
verified1-3 years telecommunications/wireless experience

Nice to Have

Bachelor's Degree or equivalent work experience. 1+ years of management experience. 1-3 years of telecommunications or wireless experience.

Skills, education and keywords

Skills: Excel, Word, Powerpoint.

Education: Bachelor's Degree or equivalent work experience.

Frequently asked questions about Retail Store Manager at Spectrum

What does a Retail Store Manager at Spectrum do?expand_more

A Retail Store Manager at Spectrum is responsible for the following: Build positive customer relationships while utilizing probing techniques to overcome obstacles; Communicate with customers in a retail setting to deliver a positive company image; Exceed operational metrics while managing store success; and Collaborate with peers to build high-performing teams through best practice sharing.

What are the requirements for this Retail Store Manager role?expand_more

To qualify for the Retail Store Manager at Spectrum position, applicants should have: 3-5 years of sales and customer service experience; Experience working inside a retail store environment; Intermediate knowledge of Excel, Word, and PowerPoint; Ability to work lawfully in the U.S. without employment-based immigration sponsorship; Bachelor's Degree or equivalent work experience; and 1+ years management experience.

Where is the Retail Store Manager role at Spectrum located?expand_more

Retail Store Manager at Spectrum is based in Marathon, 105, East Connecticut Avenue, Southern Pines, Moore County, North Carolina, 28387, United States. This is a on-site role.

Is this Retail Store Manager job remote, hybrid, or on-site?expand_more

Spectrum has listed this Retail Store Manager role as on-site.

How much experience is required for this Retail Store Manager role?expand_more

Retail Store Manager at Spectrum typically requires 3–5 years of relevant experience at the mid level level.

What skills do you need for the Retail Store Manager role at Spectrum?expand_more

Key skills for Retail Store Manager at Spectrum include Excel; Word; and Powerpoint.

What education is required for Retail Store Manager at Spectrum?expand_more

Educational requirements for this role: Bachelor's Degree or equivalent work experience.

What category does the Retail Store Manager role belong to?expand_more

Retail Store Manager at Spectrum is part of the sales job category on Recrutus.